Customer Care Coordinator
Medibank
contract
Posted on:
Location Type: Hybrid
Location: Adelaide • Australia
Visit company websiteExplore more
About the role
- Handle incoming queries via phone, email, fax, and digital channels
- Perform admin and data entry tasks using Microsoft Office
- Liaise with clinical staff and track referrals
- Provide accurate info on Amplar Home Health programs
Requirements
- Passion for helping others
- Experience in phone-based customer service
- Strong communication skills
- Ability to remain calm under pressure
- Experience with Microsoft Office and multiple systems
Benefits
- Health insurance
- Flexible work options
- Employee networks for connection and advocacy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryMicrosoft Office
Soft Skills
communication skillscalm under pressurepassion for helping others