MediaLab 3D Solutions

2D Artist

• Create graphics and engaging designs based on client requirements and templates
• Handle graphic projects from start to finish
• Work in Adobe Creative Cloud with an emphasis on Adobe Illustrator

Graphic Artist – Adobe Illustrator

Account Manager

• Work with the Sales team to transition project information to production
• Establish and nurture sustainable relationships with Clients
• Accept new projects, add and/or create proposals and enter into database
• Set and manage realistic Client expectations
• Review production products & processes with main Client contacts
• Schedule and manage projects throughout the production cycle
• Deliver clear and unambiguous collateral to Clients
• Provide Client status reports and deliver according to committed timeframe
• Request feedback from Clients periodically
• Resolve payment issues flagged by Accounting through strong client relationships
• Learn and adhere to predetermined Client standards/procedures etc.
• Communicate regularly with Clients, remaining accessible, available and responsive
• Grow accounts through employment of a consultative sales approach with Clients, when appropriate, to increase sales
• Ensure the receipt of complete and accurate client information to facilitate the execution of client requests
• Maintain organization, thoroughness and accuracy for all project collateral
• Ensure deadlines are met and that the appropriate sense of urgency is conveyed to production
• Anticipate production/Client questions, needs & potential problems; develop solutions accordingly
• Forecast future projects & potential sales opportunities with the Builder Sales team
• Know how and when to escalate issues to Management and/or Sales
• Actively seek feedback and evaluation of performance from Clients
• Maintain a positive and professional demeanor, even under pressure
• Stay up-to-date on new products, offerings and industry information