MediaLab 3D Solutions

Account Manager

• Work with the Sales team to transition project information to production
• Establish and nurture sustainable relationships with Clients
• Accept new projects, add and/or create proposals and enter into database
• Set and manage realistic Client expectations
• Review production products & processes with main Client contacts
• Schedule and manage projects throughout the production cycle
• Deliver clear and unambiguous collateral to Clients
• Provide Client status reports and deliver according to committed timeframe
• Request feedback from Clients periodically
• Resolve payment issues flagged by Accounting through strong client relationships

Artist

• Utilize client-supplied CAD files and standards documents to create 2D interactive vector floor plans
• Create interactive floor plan brochures, and ensure all web features display and function correctly
• Follow precise written instructions as well as detailed standards documentation
• Communicate effectively and professionally with the Quality Assurance and Customer Success teams
• Complete projects within allotted timeframes
• Follow a daily full-time schedule M-F and communicate issues in a timely manner
• Work independently while also maintaining open communication with the team during work hours

Account Manager

Floorplan Artist