Account Manager

MediaLab 3D Solutions

Account Manager providing exceptional client support and project management in a remote setting for MediaLab 3D Solutions. Responsible for nurturing client relationships and ensuring project delivery in a timely manner.

Posted 7/10/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Work with the Sales team to transition project information to production
Establish and nurture sustainable relationships with Clients
Accept new projects, add and/or create proposals and enter into database
Set and manage realistic Client expectations
Review production products & processes with main Client contacts
Schedule and manage projects throughout the production cycle
Deliver clear and unambiguous collateral to Clients
Provide Client status reports and deliver according to committed timeframe
Request feedback from Clients periodically
Resolve payment issues flagged by Accounting through strong client relationships

Requirements

What you’ll need

1-3 Years Experience in Customer Service
Proficiency in Microsoft Office Suite
Microsoft Teams and/or Zoom Virtual Meeting Experience preferred
1+ Year of Remote Work Experience preferred
Knowledge of CGI and/or Digital Media Experience, Architectural Terms, or Residential Real Estate a bonus, but not required

Benefits

Comp & perks

Digital tools and equipment needed for this position will be provided
Health insurance
401(k) matching
Flexible work hours

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Customer ServiceCommunicationExpectation Management