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Account Manager
MediaLab 3D SolutionsAccount Manager providing exceptional client support and project management in a remote setting for MediaLab 3D Solutions. Responsible for nurturing client relationships and ensuring project delivery in a timely manner.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client relationship management and project coordination skills, ensuring effective communication and timely delivery of services. Proficient in utilizing Microsoft Office Suite and virtual meeting tools to enhance collaboration and client engagement.
Highest-signal resume keywords
Client Relationship ManagementProject CoordinationMicrosoft Office Suite ProficiencyRemote Work ExperienceVirtual Meeting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer ServiceCommunicationExpectation Management
Tools & Technologies
Microsoft TeamsZoom
Industry Keywords
CGIDigital MediaArchitectural TermsResidential Real Estate
About the role
Key responsibilities & impact- Work with the Sales team to transition project information to production
- Establish and nurture sustainable relationships with Clients
- Accept new projects, add and/or create proposals and enter into database
- Set and manage realistic Client expectations
- Review production products & processes with main Client contacts
- Schedule and manage projects throughout the production cycle
- Deliver clear and unambiguous collateral to Clients
- Provide Client status reports and deliver according to committed timeframe
- Request feedback from Clients periodically
- Resolve payment issues flagged by Accounting through strong client relationships
Requirements
What you’ll need- 1-3 Years Experience in Customer Service
- Proficiency in Microsoft Office Suite
- Microsoft Teams and/or Zoom Virtual Meeting Experience preferred
- 1+ Year of Remote Work Experience preferred
- Knowledge of CGI and/or Digital Media Experience, Architectural Terms, or Residential Real Estate a bonus, but not required
Benefits
Comp & perks- Digital tools and equipment needed for this position will be provided
- Health insurance
- 401(k) matching
- Flexible work hours