IT Systems & Support Specialist
Media Development Investment Fund
full-time
Posted on:
Location Type: Office
Location: Warszawa • Poland
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About the role
- Administer and optimize Microsoft 365 and Windows environments (Entra ID, Exchange Online, Intune, SharePoint, Teams, SSO, MFA, Conditional Access).
- Manage core infrastructure, endpoints, backups, and access controls.
- Maintain network connectivity (VPNs, routers, switches – MikroTik preferred).
- Provide responsive L1/L2 support to global staff using a ticketing system.
- Support onboarding/offboarding, hardware provisioning, and license management.
- Promote security best practices and contribute to documentation and process improvements.
Requirements
- Minimum 3 - 5 years of experience in IT systems administration and user support.
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field; or equivalent professional experience.
- Relevant technical certifications are strongly preferred (e.g., Microsoft 365, Azure/Entra, Windows Server, Networking, ITIL).
- Ongoing professional development in infrastructure, security, or cloud technologies is an asset.
- Fluency in spoken and written English.
- Willingness and ability to travel periodically to MDIF offices and other locations, as required.
- Adaptability and eagerness to learn new technologies and respond to evolving organizational needs.
Benefits
- Commitment to MDIF’s mission and values.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft 365Windows administrationEntra IDExchange OnlineIntuneSharePointTeamsVPNsnetworkingL1/L2 support
Soft Skills
communicationadaptabilityeagerness to learnproblem-solvingresponsiveness
Certifications
Microsoft 365Azure/EntraWindows ServerNetworkingITIL