Medely

Account Manager

• Responsible for the success, retention, and expansion of healthcare facility customers
• Act as a trusted partner to accounts, guiding customer strategy
• Run recurring business reviews and identify upsell opportunities
• Collaborate cross-functionally with Sales, Product, or Clinical Ops teams
• Build relationships and translate customer needs into growth opportunities
• May require occasional travel to meet with clients and medical community stakeholders

Financial Planning and Analysis

• Partner with the CFO and executive leadership to guide long-range planning, pricing, and market expansion
• Lead Medely’s long-range planning process, forecasting, and board materials
• Drive go-to-market strategy by evaluating expansion opportunities and building frameworks for market success
• Translate customer trends and operational KPIs (LTV, CAC, supply-demand ratios) into actionable insights for leadership
• Contribute to pricing strategy for new products and collaborate with Product and Data Science on experimentation and growth initiatives
• Manage, mentor, and scale the FP&A and Strategic Finance team, creating development opportunities and elevating team performance
• Partner cross-functionally with Finance, Accounting, BI, Product, GTM, Marketing, People Ops, and Operations to ensure financial rigor in decision-making

Director, FP&A and Strategic Finance

Data Analyst

• Medely seeks an analytically minded Senior Data Analyst to answer high-impact product and business questions using data\n• You will work closely with Product, Engineering, Finance, Sales, and Recruiting to create analyses and data stories that drive and direct our fast-growing business\n• Ideal candidate thrives in a fast-paced environment, is motivated by challenging problems, and is naturally curious\n• Create internal dashboards to monitor growth, revenue, and engagement of the product and business KPIs\n• Present findings and recommendations to stakeholders and leadership\n• Deliver ad-hoc analyses and reports to support business needs, investigate, triage, and resolve metrics-based issues without heavy guidance\n• Review current processes and spot potential opportunities for improvement via reporting or automation\n• Look for opportunities to automate insights through alerting and anomaly detection\n• Identify areas short of new data and the refinement of existing data sources