MedComms Experts

Communications

• Research digital trends, tools, and strategies to bring new ideas to expand digital engagement and reach
• Draft omnichannel frameworks and channel strategies to reach HCP audiences across a variety of therapeutic areas
• Support the creation, scheduling, and delivery of email marketing campaigns and newsletters
• Support the creation and execution of paid media strategies including paid search and paid social
• Research and guide use of social platforms to drive HCP awareness, and manage social media platforms and tools
• Update and manage content across multiple websites
• Provide internal trainings on digital tools and platforms, create SOPs and documentation, and provide ad hoc support to team members
• Work closely with internal teams to support digital projects from concept to delivery
• Support video strategy, creation and dissemination
• Support metrics tools, build processes and provide insights to guide future strategies and demonstrate impact through storytelling
• Assist with SEO strategies to help boost visibility and reach across multiple websites

Digital Communications Specialist

Medical writer

• Ownership a nd responsibility for development and delivery of high quality, scientifically accurate content that is aligned with client objectives and meets the specification, budgetary and schedule requirements
• Coach, mentor or line manage junior writers, demonstrating leadership as appropriate, in all aspects of the agency’s business, and as directed by the Directors, ensuring they are provided with opportunities to learn and apply those learnings to future work
• As the strategic communications and therapeutic area(s) expert, be the prime point of contact with the client(s) and together with Client Services, ensure timely project completion; act as the voice of the client in the agency
• Support the expansion of accounts, strengthen medical writing skills through training junior team members, sharing expertise in delivering technical and/or complex projects
• Maintain expertise of therapy area(s)/ market/ audiences/ key messages and input into the development /implementation of strategic communication plans in close collaboration with clients/account teams; maintain expertise in relevant media coverage and new developments in the pharma industry that affect NexGen business
• Act as the senior [lead] scientific services contact for specified accounts and liaise with clients, healthcare professionals, external service providers and other external bodies; includes leading client & KOL meetings (F2F, TC or Zoom) to develop scientific content for live projects
• Research, write and review copy to the highest scientific and grammatical standards for a full range of med ed and communications materials (including manuscripts, abstracts, posters, oral presentations, print items and multimedia) and target audiences
• Ensure accurate interpretation and incorporation of amendments from clients, KOLs and other project stakeholders
• Provide input into budget and schedule development by client services team by advising on required writing hours throughout all stages of a project. Throughout all stages of a project maintain an understanding of commercial aspects and impact of team decisions and providing guidance to the team
• Assist managers by proactively forecasting and discussing workload and resource requirements for own and any line reports’ projects; brief and review the work of freelance writers to ensure workflow is smooth and ensures timely delivery to meet clients’ briefs
• Check and sign off final versions of materials for print/production ahead of certification/client sign off
• Provide guidance and scientific direction for creative designs and input into concept development as appropriate
• Coach and assist in the training and development of junior writers; review and QC projects to ensure quality standards are consistently achieved
• Ensure agency processes and regulatory and compliance guidelines/ regulations are adhered to and that junior staff are coached and monitored to do likewise
• Support and input into the agency’s new business activities, including attending at pitches to demonstrate the agency’s depth and breadth of scientific expertise; collaborate with the client services team to maximise organic growth within existing accounts
• Support the recruitment effort for scientific services staff across NexGen, including screening of CVs, review of writing test, interviews and the decision-making process
• Work with STLs and Client Services to ensure timely delivery of projects at the highest possible standard

Principal Medical Writer – Maternity Cover

• Ownership and responsibility for developing and delivering scientifically accurate content aligned with client objectives, meeting specifications, budget, and schedule.
• Develop and maintain knowledge of relevant therapy areas, including product/competitor awareness, key trial data, messaging, and terminology.
• Participate in, and when necessary lead, client meetings on scientific and editorial project aspects.
• Liaise with and brief KOLs as required; act as the point of contact for clients and KOLs on specified projects.
• Coach, mentor, or line manage writers as appropriate, providing opportunities to learn and apply skills to future work.
• Research, write, and review med ed and communications materials to the highest scientific and grammatical standards, including manuscripts, abstracts, posters, presentations, print items, and multimedia.
• Ensure accurate interpretation and incorporation of amendments from NexGen staff, clients, KOLs, and other stakeholders.
• Maintain in-depth knowledge of therapy areas, markets, audiences, and key messages; contribute to strategic communication plans and monitor relevant media/pharma developments.
• Assist managers by forecasting workload/resources, and brief/review freelance writers to ensure smooth workflow and timely delivery.
• Ensure adherence to agency processes, regulatory, and compliance guidelines; coach junior staff accordingly.
• Attend congresses or client meetings as team lead or independently; provide medical writing or client support and debrief teams afterward.
• Collaborate with client services to maximise organic growth within existing accounts.
• Contribute creative med ed and communication concepts for business development and ongoing programmes.
• Support new business activities, including pitch presentations showcasing agency expertise.
• Act as senior scientific services contact for specified accounts; liaise with clients, healthcare professionals, and external bodies, leading client & KOL meetings to develop scientific content.
• Assist PMW and STLs to ensure timely project delivery.
• Check and sign off final materials for print/production.
• Provide guidance on scientific direction and creative design input.
• Advise on budget and schedule development, maintaining awareness of required writing hours and overall budget.
• Coach and develop junior writers; review and QC projects to ensure consistent quality.
• Support recruitment of scientific services staff, including CV screening, writing tests, interviews, and decision-making.

Senior Medical Writer – Maternity Cover

• Maintain expertise of therapy area(s)/ market/ audiences/ key messages
• Act as the senior scientific services contact for specified accounts and liaise with clients
• Research, write and review copy to the highest scientific and grammatical standards for a full range of med ed and communications materials
• Ensure accurate interpretation and incorporation of amendments from clients
• Provide input into budget and schedule development by client services team
• Assist managers by proactively forecasting and discussing workload
• Check and sign off final versions of materials for print/production
• Provide guidance and scientific direction for creative designs
• Coach and assist in the training and development of junior writers
• Support and input into the agency’s new business activities

Principal Medical Writer

Chief Marketing Officer

• Develop and execute a comprehensive growth strategy aligned with corporate objectives and market opportunities in pharma and biotech communications.
• Identify new revenue streams, business models, and partnership opportunities.
• Champion post-incubation growth of emerging digital products and service lines ensuring smooth transition from incubation to scalable revenue generation.
• Drive the agency’s go-to-market positioning, ensuring differentiation and competitive advantage.
• Collaborate with senior leadership on strategic planning, forecasting, and organizational development.
• Define and align the commercial strategy for MCE and NexGen (and any future M&A), determining where synergies, shared services, or differentiated positioning are optimal for market growth.
• Lead commercial integration efforts post-merger, aligning client management frameworks, pricing strategies, and performance metrics across MCE and NexGen (and other future M&A).
• Lead all revenue-generating functions, including business development, lead generation, and client partnerships for account expansion.
• Build and manage a scalable sales pipeline and develop new business in targeted territories aligned to the growth strategy.
• Cultivate strategic relationships with key decision-makers in pharmaceutical, biotech, and healthcare organizations.
• Oversee pricing strategy, contract negotiation, and commercial terms to ensure profitability and client retention.
• Oversee CRM systems and data integrity to ensure accurate sales reporting and forecasting.
• Champion a client-centric and people first culture across the organization, ensuring the highest levels of satisfaction and partnership.
• Stay ahead of industry trends, competitive dynamics, and evolving client needs.
• Represent MCE at industry conferences, forums, and key networking events to enhance visibility and thought leadership.
• Lead, mentor, and develop a high-performing commercial team, fostering collaboration, accountability, and continuous learning.
• Inspire and manage a globally distributed team across the UK, Switzerland, and US, leveraging regional strengths while promoting a unified commercial culture and shared standards of excellence.
• Ensure we are optimizing our sales capacity through recommendations of an optimal sales organization model.
• Ensure we are hiring and cultivating best in class talent to align with our market reputation and expectations for a culture of excellence.
• Align incentives, KPIs, and performance metrics across sales, marketing, and client service functions.

Digital Communications Specialist

Principal Medical Writer – Maternity Cover

Senior Medical Writer – Maternity Cover

Principal Medical Writer

Chief Growth Officer