MedComms Experts

Business Development Rep

• Drive new business growth by identifying, pursuing, and securing new client partnerships across the pharmaceutical and biotechnology industry.
• Focus on building relationships with key decision-makers in Medical Affairs, Commercial, and Clinical teams.
• Build and maintain a robust sales pipeline from lead generation to deal closure.
• Conduct prospecting outreach to identify new opportunities.
• Represent the company at key industry conferences, congresses, and networking events.
• Lead client pitch meetings, presentations, and RFP responses in collaboration with internal teams.
• Negotiate and close new contracts while ensuring alignment with profitability and delivery expectations.
• Define and track success metrics for account activation, onboarding, and early performance.
• Oversee revenue forecasting, pipeline health, and sales cycles across all key accounts.

Business Development Director

Medical writer

• Join a team focused on evidence utilisation through systematic literature reviews, targeted literature reviews, and structured datasets.
• Transform complex data into clear, compelling narratives to support decision-making and engagement.
• Drive methodological consistency and high standards in medical writing teams.
• Collaborate across data, digital, and design teams to deliver integrated solutions.
• Contribute to the evolution of internal platforms and systems, offering ideas for optimisation and future innovation.

Senior Medical Writer – Evidence Synthesis, Data Communication Specialist

• Develop and maintain knowledge of therapy areas relevant to own projects, including product and competitor awareness, key trial data, key messaging and terminology
• Develop and deliver scientifically accurate, high-quality content across a range of projects that is aligned with client objectives and meets the specification and budgetary and schedule requirements
• Participate fully in client meetings to discuss scientific and editorial aspects of the project
• Liaise with and brief KOLs as required with senior support
• Act as the point of contact for both clients and KOLs on specified projects
• Develop and maintain in-depth knowledge of therapy area(s)/ market/ audiences/ key messages and input into the implementation of strategic communication plans in close collaboration with clients and account teams with guidance from manager
• Research and write copy to the highest scientific and grammatical standards for a range of med ed and communications materials (including manuscripts, abstracts, posters, oral presentations, print items and multimedia) and target audiences (e.g. specialist doctors, generalist doctors, nurses, patients, client staff)
• Work to processes (in the agency and/or client) that facilitate adherence of all customer-facing material to legal and regulatory requirements (e.g. ABPI and EFPIA); this will include upload and referencing of items in preparation for regulatory and legal review, as well as briefing of other staff members to perform these tasks
• Ensure accurate interpretation and incorporation of review comments from NexGen staff, clients, KOLs and other project stakeholders
• Proactively manage and discuss own workload to ensure workflow is smooth and ensures timely delivery to meet clients’ briefs
• Briefing of freelancers (e.g. writers and designers)
• Remain aware of current industry practices and regulatory requirements that affect medical writing, keeping abreast of current literature, emerging science, technological developments and medical trends; create summaries and maintain files on informative medical and scientific journal articles for the team
• Attend congresses or client meetings on own to provide medical writing or client support as required, with a thorough debrief to the team afterwards
• Provide concise and effective communication with internal and client team to ensure timely discussion of factors that affect our ability to profitably deliver high quality work
• Ensure style of writing is consistent across multiple projects for a particular client (this may include input into a style guide)
• Work with manager to participate in pitches and proposals, e.g. research on unmet needs and, in collaboration with the rest of the pitch team, formulate strategic recommendations and ideas for tactics
• Collaborate with the team to ensure efficient working, contributing ideas for this when possible
• Full understanding of hours in the budget for projects you are working on
• Propose new ideas for organic growth

Medical Writer

Revenue Operations

• Own Salesforce administration including user management, object configuration, workflow automation, validation rules, and custom field creation to support evolving business needs.
• Configure and optimize CRM to support sales processes, opportunity management, pipeline visibility, and accurate forecasting.
• Design and deliver SFDC training programs for new hires and existing users, ensuring adoption of best practices and consistent data entry standards.
• Serve as primary point of contact for troubleshooting CRM issues, fielding user questions, and providing ongoing system support.
• Evaluate, implement, and manage integrations between Salesforce and other sales and marketing tools to ensure seamless data flow across systems.
• Partner with IT and vendors on data integrations, ensuring clean data transfer between systems and resolving technical issues as they arise.
• Maintain system documentation including user guides, process workflows, and configuration notes to enable knowledge transfer and self-service support.
• Stay current on platform updates and new features; proactively recommend optimizations to improve efficiency and user experience.
• Establish and enforce data quality standards for CRM and related systems, including naming conventions, data entry requirements, and validation rules.
• Design and maintain dashboards and reports that provide visibility into pipeline health, sales performance, marketing effectiveness, and revenue metrics.

Revenue Operations Manager

Director

• Oversee the scientific output of multiple account teams
• Act as the primary client contact and therapeutic area expert
• Build and nurture strong relationships with KOLs
• Research, write and review scientific materials
• Lead discussions with patients and KOLs

Scientific Director

Account Manager

• Understand client strategies and utilise commercial acumen to ensure high quality work is delivered for and proposed to clients
• Lead client TCs and face-to-face meetings in an efficient and knowledgeable way
• Act as main client contact on multiple projects, ensuring time is managed effectively
• Manage multiple client accounts and take responsibility for successful delivery of work on those accounts
• Keep timesheets updated regularly
• Proficient user of all elements of project management system (e.g. CMAP) to efficiently track project progress
• Proactive monitoring of all project budgets vs actual time spent on and flagging potential issues to AD or Directors as required
• Manage invoicing schedules for accounts and ensuring pipelines are up to date
• Keep up to date knowledge of revenue statuses, pipelines and projections for relevant projects
• Independently develop budgets and managing account profitability with limited review/supervision required
• Create comprehensive timelines for complex projects
• Perform formal line management duties to a junior staff member; reviewing their performance, setting and monitoring objectives and providing guidance

• Ownership and responsibility for developing and delivering scientifically accurate content aligned with client objectives, meeting specifications, budget, and schedule.
• Develop and maintain knowledge of relevant therapy areas, including product/competitor awareness, key trial data, messaging, and terminology.
• Participate in, and when necessary lead, client meetings on scientific and editorial project aspects.
• Liaise with and brief KOLs as required; act as the point of contact for clients and KOLs on specified projects.
• Coach, mentor, or line manage writers as appropriate, providing opportunities to learn and apply skills to future work.
• Research, write, and review med ed and communications materials to the highest scientific and grammatical standards, including manuscripts, abstracts, posters, presentations, print items, and multimedia.
• Ensure accurate interpretation and incorporation of amendments from NexGen staff, clients, KOLs, and other stakeholders.
• Maintain in-depth knowledge of therapy areas, markets, audiences, and key messages; contribute to strategic communication plans and monitor relevant media/pharma developments.
• Assist managers by forecasting workload/resources, and brief/review freelance writers to ensure smooth workflow and timely delivery.
• Ensure adherence to agency processes, regulatory, and compliance guidelines; coach junior staff accordingly.
• Attend congresses or client meetings as team lead or independently; provide medical writing or client support and debrief teams afterward.
• Collaborate with client services to maximise organic growth within existing accounts.
• Contribute creative med ed and communication concepts for business development and ongoing programmes.
• Support new business activities, including pitch presentations showcasing agency expertise.
• Act as senior scientific services contact for specified accounts; liaise with clients, healthcare professionals, and external bodies, leading client & KOL meetings to develop scientific content.
• Assist PMW and STLs to ensure timely project delivery.
• Check and sign off final materials for print/production.
• Provide guidance on scientific direction and creative design input.
• Advise on budget and schedule development, maintaining awareness of required writing hours and overall budget.
• Coach and develop junior writers; review and QC projects to ensure consistent quality.
• Support recruitment of scientific services staff, including CV screening, writing tests, interviews, and decision-making.

Senior Medical Writer

• Principal focus on growing existing clients against stated growth targets
• Works with CEO to implement effective incentive plans for Client Partnerships team
• Performs regular strategic business reviews with key clients
• Mentors and develops Managers, Client Partnerships in best practices to engage clients and grow accounts
• Provides strategic insight as a senior member of the MCE team
• Collaborates with Client Partnerships team around new growth opportunities that align with client needs and our capabilities
• Oversees the development, implementation and presentation of Strategic Key Account Plans by Client Partnerships team
• Oversees department activities to ensure delivery of innovative MedComms solutions to our clients
• Meets or exceeds revenue and profitability targets; including monthly achievement of the department’s KPIs
• Collaborates with team to develop a strategic plan for department performance, training, and talent development
• Manages departmental budget and identifies areas of efficiency and of concern
• Reinforces behaviors that are aligned with our core values

Executive Director, Client Partnerships

Communications

• Lead the development and delivery of high-impact strategies across a wide range of Medical Communication initiatives
• Partner with Account Managers to engage clients in strategic conversations, diagnose communication challenges, and co-create tailored solutions that meet Medical Affairs objectives
• Serve as a trusted advisor to biopharma clients—bringing clarity, insight, and actionable direction to complex medical narratives
• Support internal teams in delivering projects aligned with both the client’s Desired Future State and MCE’s overarching vision
• Provide mentorship and guidance to cross-functional delivery teams, ensuring quality, consistency, and strategic alignment throughout execution