MedBridge Healthcare LLC

Clinical Support Specialist

MedBridge Healthcare LLC

full-time

Posted on:

Location Type: Remote

Location: Alabama • Florida • United States

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About the role

  • Provide clinical support through a variety of communication platforms including phone, remote computer access systems, and texting platforms
  • Provide clinical support to sleep labs according to the preset policies and procedures developed by the area’s medical director
  • Assist Physicians with editing report and interpretation templates in our Electronic Medical Record (EMR) systems
  • Provide training for the night clinical support staff as needed
  • Provide technical support to sleep center staff
  • Provide training to client staff, physicians, and Medbridge employees
  • Provide support for HST patients, including follow up calls to assure patients receive equipment
  • Help to develop clinical operations procedures to improve current standards for diagnostic sleep centers
  • Evaluating study data quality for in lab and HST studies
  • Score HST, MSLT, MWT, PSG, SPLIT, and PAP studies
  • Analyze data that has been acquired during the polysomnographic (sleep) study
  • Review and train employees on Lab Retriever functions, sleep software, and scoring processes
  • Perform quality assessments on technologist scoring and acquisitions
  • Produce comprehensive reports and forward them to the interpreting physician for interpretation
  • Comply with applicable laws, regulations, guidelines, and standards regarding safety and infection control issues
  • Other clinical duties as required
  • Maintain strict confidentiality

Requirements

  • High School diploma
  • Register Polysomnographic Technologist (RPSGT) credential holder
  • Licensure in the states that require Licensure for scoring of diagnostic tests (as-needed)
  • BLS/CPR-certified
  • Graduate of a Polysomnography educational program preferred
  • Associates degree preferred but not necessary
  • Bachelor’s degree preferred but not necessary
  • Minimum of five years’ experience in sleep medicine as a Polysomnographic Technologist
  • Minimum of two years’ experience in scoring of sleep studies
  • Minimum two years’ experience with HST devices
  • Knowledge of all aspects of polysomnography and sleep medicine protocols.
  • Knowledge of how to operate and maintain a variety of sleep equipment
  • Knowledge of applicable laws, regulations, and guidelines and standards regarding safety and infection control issues
  • Knowledge of how to instruct staff according to the policies and procedures
  • If working remotely access to high speed internet
  • Skill in use of computer and software
  • Skill in appropriate quality control and confidentiality procedures
  • Skill in analyzing data and situations to implement and administer procedures and to resolve technical, administrative, and patient related problems
  • Ability to learn and use multiple sleep software programs
  • Ability to exercise independent judgement for decision making and discretion
  • Ability to analyze complex situations and apply policy
  • Ability to communicate effectively and work collaboratively with staff
  • Ability to educate staff, patients, and families effectively.
Benefits
  • Medical insurance
  • 401(k) retirement plan
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
polysomnographyscoring of sleep studiesHST devicesdata analysisquality controlreport writingclinical operations proceduressleep study evaluationsleep equipment maintenanceconfidentiality procedures
Soft Skills
communicationcollaborationindependent judgementproblem solvingtrainingeducatingdiscretionanalytical thinkingstaff instructionconfidentiality
Certifications
Registered Polysomnographic Technologist (RPSGT)BLS/CPR certification