Mechasys

Revenue Operations Manager

Mechasys

full-time

Posted on:

Location Type: Hybrid

Location: Montréal • 🇨🇦 Canada

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Salary

💰 CA$95,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudERP

About the role

  • Take full ownership of the Salesforce instance, serving as the primary administrator and architect.
  • Design and implement workflows that support a hybrid business model: Hardware (One-time revenue) + SaaS (Recurring revenue) + Service (Maintenance Contracts).
  • Manage the integration of third-party tools (e.g., ERP, Marketing Automation, Inventory Management) to ensure closed-loop reporting.
  • Implement strict stage-gating and entry criteria for opportunities to ensure forecast accuracy (Committing vs. Best Case).
  • Build automated alerts for pipeline velocity, stalled deals, and renewal dates for SaaS subscriptions.
  • Operationalize the 'Mechasys Dealership Program' within CRM.
  • Build portals or tracking mechanisms to monitor Dealer performance against their committed annual quotas (KPIs: Unit Volume, Training Certification, Demo Activity).
  • Streamline the 'Quote-to-Cash' process for international distributors, handling multi-currency pricing (CAD/USD/EUR) and complex discount structures.
  • Define and track North Star KPIs: Customer Acquisition Cost (CAC), Lifetime Value (LTV), Net Revenue Retention (NRR), and Hardware Gross Margin.
  • Conduct monthly "health checks" on data integrity to ensure the Board Deck can be generated at the click of a button.
  • Work with the CEO to digitize the Mechasys Sales Playbook, enforcing sales methodology (e.g., MEDDPICC) directly within opportunity fields.
  • Automate the 'Handover to Customer Success' process to ensure seamless onboarding for new hardware owners.

Requirements

  • 5+ years in Revenue Operations or Sales Operations
  • At least 3 years dedicated to Salesforce administration
  • Salesforce Certified Administrator (Advanced Admin or Sales Cloud Consultant preferred)
  • Proven experience managing Hardware + SaaS revenue models
  • Expert proficiency in Excel/Sheets (Pivot tables, VLOOKUPs are second nature) but a burning desire to automate them away
  • Ability to explain complex data structures to non-technical stakeholders (Sales Reps and C-Suite).
Benefits
  • Meaningful stock options (ESOP) in a high-growth deep-tech company
  • Impact: You are not maintaining a legacy system; you are building the machine that will drive us to $100M.
  • Culture: We are builders. We value transparency, precision, and speed.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce administrationWorkflow designData integrationAutomated alertsQuote-to-Cash processMulti-currency pricingKPI trackingData integrity checksSales methodologyAutomation
Soft skills
OwnershipCommunicationCollaborationProblem-solvingAnalytical thinkingStakeholder managementAdaptabilityAttention to detailLeadershipTraining
Certifications
Salesforce Certified AdministratorSales Cloud Consultant