Oversee scheduling processes of your assigned region(s)
Manage schedules for all MeBe’s clients and services including but not limited to ongoing scheduled services, assessments, makeups, cancellations, sub-sessions etc.
Maximize client authorizations, alongside optimizing providers' open availability to maintain efficient usage of both clients’ authorizations and providers' availability.
Complete morning cancellation process by taking call outs and scheduling coverage
Assist with the production and delivery of ongoing reports related to scheduling and fulfillment of scheduled services
Approve hourly employee time cards and reconcile differences as assigned
Provide concierge-level customer service while interacting with clients and team members, and manage center phone system
Field calls for potential clients, and pass to FSL team
For current clients that wish to enroll in additional services (after school ABA/SLP, OT etc), gather information and send to our Family Success Team
Manage the upkeep of MeBe’s EHR system, CentralReach, by ensuring staff and client records are up to date, timesheets are completed, and staff corrections are completed in a timely manner
Work collaboratively with other MeBe Operational teams remotely as needed, such as IT, Authorizations, and Intake

Requirements

2 or more years of ABA scheduling experience
Scheduling software experience, bonus points for experience with CentralReach
Intermediate understanding of Google Workspace, Gsheets, MS Word, Excel, IOS and email
Self-starter with strong organizational and analytical skills;
Innovative with the ability to identify and solve problems
Dependable - more reliable than spontaneous
Detail-oriented - would rather focus on the details of work than the bigger picture
Strong, professional communication skills
Bachelor’s degree preferred

Benefits

Industry benchmarked, competitive pay.
27 paid days off
Medical, Vision, Dental
Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance
Invest in your mental health with access to free mental health sessions
Protect your pet with discounted pet insurance
Secure your future with our 401k program
Monthly CEU Trainings and CEU reimbursement
Tuition discounts available to all employees through our University Partnerships
Expansive treatment spaces
Computer and work tools provided
Company sponsored, fun events for everyone

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ABA scheduling experiencescheduling software experienceGoogle WorkspaceGsheetsMS WordExcelEHR system managementtime card reconciliationreport productionproblem-solving

Soft Skills

organizational skillsanalytical skillsdependabilitydetail-orientedprofessional communicationself-starterinnovative thinkingcustomer servicecollaborationreliability

Certifications

Bachelor's degree