MeBe

Administration

• Oversee scheduling processes of your assigned region(s)
• Manage schedules for all MeBe’s clients and services including but not limited to ongoing scheduled services, assessments, makeups, cancellations, sub-sessions etc.
• Maximize client authorizations, alongside optimizing providers' open availability to maintain efficient usage of both clients’ authorizations and providers' availability.
• Complete morning cancellation process by taking call outs and scheduling coverage
• Assist with the production and delivery of ongoing reports related to scheduling and fulfillment of scheduled services
• Approve hourly employee time cards and reconcile differences as assigned
• Provide concierge-level customer service while interacting with clients and team members, and manage center phone system
• Field calls for potential clients, and pass to FSL team
• For current clients that wish to enroll in additional services (after school ABA/SLP, OT etc), gather information and send to our Family Success Team
• Manage the upkeep of MeBe’s EHR system, CentralReach, by ensuring staff and client records are up to date, timesheets are completed, and staff corrections are completed in a timely manner
• Work collaboratively with other MeBe Operational teams remotely as needed, such as IT, Authorizations, and Intake

ABA Scheduler, Clinic Administrator