MeBe

Insurance Authorization Specialist

MeBe

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $27 - $32 per hour

About the role

  • Directly manage authorization requests for Applied Behavior Analysis, Speech Therapy, and Occupational Therapy services.
  • Enter authorizations into our EMR (CentralReach)
  • Work cohesively with clinicians & Family Success team members to ensure approvals are processed in a timely manner during onboarding and re-authorization periods.
  • Effectively communicate benefit and authorization information between clinicians and the Family Success department.
  • Ensure that department metrics are updated daily/weekly with upcoming authorization expirations and treatment report submissions.
  • Oversee eligibility reports.
  • Accurately identify and correct problems related to eligibility and authorizations.
  • Provides concierge-level customer service while interacting with insurance company representatives.
  • Oversee and perform various clerical and administrative tasks related to authorizations and associated issues that require initiative and independent judgment.
  • Respond to day-to-day operational requirements in a professional and timely manner.
  • Other duties as assigned

Requirements

  • Minimum of 4 years of remote administrative or clerical experience in a medical or behavioral health setting.
  • At least 4 years of hands-on experience with insurance verification of benefits and prior authorization processes.
  • Prior experience supporting one or more of the following outpatient therapy disciplines: Speech Therapy, Occupational Therapy, and/or Applied Behavior Analysis (ABA).
  • Experience using CentralReach for insurance authorizations or a comparable authorization management system.
  • Strong technical proficiency with Google Workspace and Microsoft Office (Word, Excel, email); experience with Monday.com is a plus.
  • Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
  • Proven ability to work independently in a remote environment, including maintaining a HIPAA-compliant workspace with minimal distractions and reliable home internet.
  • Detail-oriented, dependable, and able to manage hourly responsibilities within assigned working hours.
  • Team-oriented mindset, working closely with the Family Success Team, Clinicians, and Authorization Coordinators.
  • Located in San Diego or able to work reliably within the Pacific Time Zone.
Benefits
  • Industry Benchmarked, competitive pay based on location and experience
  • Twenty nine paid days off
  • Medical, Vision, Dental- Anthem Insurance; 80% Employee, 50% Dependents
  • Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance
  • Invest in your mental health with access to free mental health sessions
  • Protect your pet with discounted pet insurance
  • Secure your future with our 401k program
  • Tuition discounts available to all employees through our University Partnerships
  • Expansive treatment spaces
  • Options for positions in variety of settings: clinic; in-home
  • Scheduling department handles reschedules, cancellations and permanent changes to schedules
  • Work tools provided
  • Company sponsored, fun events for everyone
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insurance verificationprior authorization processeseligibility reportsclerical tasksadministrative taskscustomer servicedata entryproblem identificationtreatment report submissionsremote administrative experience
Soft Skills
communication skillscollaborationindependencedetail-orienteddependabilityteam-oriented mindsetinitiativejudgmentprofessionalismtime management