MealSuite

Account Manager

MealSuite

full-time

Posted on:

Location Type: Hybrid

Location: Dallas • Texas • United States

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Salary

💰 $80,000 - $110,000 per year

About the role

  • Drive expansion revenue across an assigned portfolio by identifying upsell and cross sell opportunities based on usage patterns, operational maturity, and customer needs.
  • Conduct structured business reviews that highlight value delivered and uncover new opportunities for growth.
  • Build strategic account plans and maintain relationships with operational and regional decisionmakers, especially within multilocation groups.
  • Collaborate with Customer Success to identify triggers for expansion, adoption gaps, and whitespace opportunities.
  • Create pricing proposals, maintain clear close plans, and execute deals with strong Salesforce discipline and accurate forecasting.
  • Coordinate expansion efforts with channel partners, supporting joint outreach and accurately tracking partner influenced revenue.
  • Work cross functionally with Implementation, Product, and Support to ensure expansion feasibility and smooth handoff of new deals.
  • Share industry and customer insights to help inform product direction and competitive positioning.
  • Maintain 100% CRM compliance and deliver detailed weekly forecasts with supporting strategy.

Requirements

  • Knowledge of SaaS environments and comfort with essential software tools.
  • 1–3 years of SaaS sales experience, with bonus points for familiarity with senior living workflows or healthcare foodservice.
  • Strong communication skills, adaptability, active listening, and relationship building ability.
  • A customer focused mindset with the ability to identify growth opportunities and guide expansion discussions.
Benefits
  • Unlimited paid time off.
  • RRSP/401(k) matching at 100% up to 3%.
  • Health benefits, including medical, dental, vision, life, disability, and paid parental leave starting day one.
  • Hybrid flexibility with a mix of in person collaboration and remote work.
  • Worklife balance supported by leadership.
  • Equity program participation.
  • Career development support.
  • Mission driven work that impacts patient and resident care.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS salesupsellcross sellbusiness reviewsaccount planspricing proposalsCRM complianceforecasting
Soft Skills
communicationadaptabilityactive listeningrelationship buildingcustomer focused mindset