MDWerks Inc.

Director, Marketing Capabilities – Operations

MDWerks Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $200,000 - $220,000 per year

Job Level

Lead

About the role

  • Serve as primary operational lead and chair for both PRC (promotional) and MRC (medical) workflows.
  • Partner with the Head of Regulatory Ad Promo to design workflows, cadence, SOPs, and quality controls for both promotional and medical review.
  • Coordinate reviewers, manage agendas, track decisions, and ensure timely, high quality reviews, and coordination of 2253 submissions.
  • Align on reviewer expectations, timing, prioritization, and cross functional readiness.
  • Coordinate and support issue escalation and risk mitigation discussions for promotional and medical claims.
  • Oversee all routing, issue tracking, meeting facilitation, and documentation within Veeva PromoMats as well as system and software updates.
  • Reviews submissions for accuracy and compliance with SOPs and facilitates/moderates reviews.
  • Provides expert guidance and training to promotional material sponsors and agencies on submission of high-quality and compliant work, review cycle timelines, and planning for submission through review to approval.
  • Oversee development-to-distribution workflows for all approved print and digital materials.
  • Manage vendor relationships covering production, inventory, storage, ordering, and distribution.
  • Lead quality assurance, version control, and compliance-driven lifecycle management.
  • Work closely with marketing and field sales to ensure the field and customer-facing teams have timely, compliant materials.
  • Build and maintain scalable SOPs, workflows, templates and governance frameworks.
  • Enhance operational efficiency through continual evaluation and optimization of process, systems, and vendor models.
  • Partner with Digital/Omnichannel, Sales Ops, and IT to ensure future integration across CRM, consent, data flows, and digital ecosystem.
  • Own operations budget spanning PRC/MRC operations, production, and fulfillment.
  • Own system configuration and administration for promotional material review and approval platforms.
  • Manage forecasting, tracking, and PO processes with discipline and transparency.
  • This position requires up to 10-20% travel. Frequently travel is outside the local area and overnight. Some of the travel may be international.

Requirements

  • 8+ years of pharma/biotech experience in marketing operations, medical/promotional review operations, or related commercial execution roles.
  • Strong experience creating and leading PRC and MRC processes in regulated environments.
  • Well versed in FDA promotional regulations with knowledge of submission requirements.
  • Expertise in Veeva PromoMats and related review/workflow tools.
  • Experience supporting first commercial launches strongly preferred.
  • Bachelor’s degree required.
  • PM certification or experience preferred.
  • Builder mindset: Comfort navigating ambiguity, creating structure, and building scalable processes in a fast-paced, high-growth environment.
  • Exceptional program and project management skills.
  • Strong relationship-builder and facilitator who can influence without authority.
  • Detail-driven, organized, and able to manage multiple complex workflows.
  • Clear, concise communicator who thrives in a fast-moving, high-expectation environment.
Benefits
  • Medical
  • Dental
  • Vision
  • Time off
  • 401K
  • Participating in Mineralys incentive plans contingent on achievement of personal and company performance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
marketing operationsmedical review operationspromotional review operationsPRC processesMRC processesFDA promotional regulationssubmission requirementsprogram managementproject managementquality assurance
Soft Skills
relationship-buildinginfluencing without authoritydetail-drivenorganizedcommunicationproblem-solvingadaptabilityfacilitationprocess optimizationteam collaboration
Certifications
PM certificationBachelor's degree