Account Executive
MDD Forensic Accountants
full-time
Posted on:
Location Type: Remote
Location: Alabama • United States
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Salary
💰 $120,000 - $130,000 per year
About the role
- Serve as the primary point of contact for assigned TPA P&C clients
- Build strong, trust-based relationships with key client stakeholders
- Lead regular stewardship meetings, QBRs, and performance reviews
- Ensure client expectations, SLAs, and KPIs are consistently met or exceeded
- Partner with internal claims leadership to ensure high-quality claims handling and operational execution
- Monitor service metrics, identify trends, and proactively address issues
- Advocate for clients internally while maintaining alignment with business goals
- Drive continuous improvement initiatives across accounts
- Own client retention strategy and proactively mitigate risk of attrition
- Identify and drive organic growth opportunities (cross-sell, upsell, new lines of business)
- Partner with Business Development on renewals and expansions
- Contribute to revenue growth within existing accounts
- Support pricing discussions, contract renewals, and scope changes
- Monitor account profitability and ensure alignment with financial targets
- Partner with finance and leadership on forecasting and revenue tracking
- Work closely with Claims, Actuarial, SIU, and Operational teams
- Align internal stakeholders around client priorities and delivery expectations
- Support onboarding of new clients and expansion implementations
Requirements
- 7–12+ years of experience in P&C insurance, TPA, or claims services
- Strong background in client management / account management
- Deep understanding of claims operations (WC, Liability, or Property preferred)
- Proven success in client retention and growing existing accounts
- Experience leading client meetings and executive-level discussions
- Strong analytical and problem-solving skills
- Bachelor’s degree preferred
Benefits
- Medical, dental, and vision plans to ensure your health and that of your family.
- A 401k plan with employer matching to help you build a secure financial future.
- Our time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
- Paid holidays.
- Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims operationsclient managementaccount managementanalytical skillsproblem-solving skills
Soft Skills
relationship buildingcommunicationleadershipstrategic thinkingcontinuous improvement
Certifications
Bachelor’s degree