Legal Motor Claims Handler
MDD Forensic Accountants
full-time
Posted on:
Location Type: Hybrid
Location: Bolton • United Kingdom
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Job Level
About the role
- Independent management of a caseload of Fast Track quantum cases, including effective planning and organising of the workload to ensure Court deadlines are met.
- Delivery of agreed performance targets and quality standards
- Analysis of the available evidence to create an initial case strategy on quantum.
- Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs
- Drafting of Court document and complying with all Court deadlines.
- Instructing, briefing and liaising with Counsel.
- Undertake court telephone hearings ensuring progress is maximised and all actions are completed to bring cases to settlement
- Guide the Defendant through the litigation process where required and set expectations.
- Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
- Delegation of tasks where available and appropriate to other members of the team
- Dealing with correspondence and telephone calls within strict service level agreements
- Updating reports upon receipt of evidence as required.
- Adhering to Client Guidelines
- Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested
- Ensuring files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
Requirements
- Previous experience of handling own caseload of litigated claims (either in a defendant of claimant role)
- Understanding of case law and litigation practice and process, and Court Practice Rules
- Ability to plan and prioritise workloads
- Efficient in a process driven environment
- Excellent listening and verbal communication skills
- Excellent written communication skills and the ability to compose professional written communications
- Ability to follow instruction with attention to detail
- Ability to recognise when sensitivity and tact are required
- Effectively work within a team
- Proficient IT skills (Word, Excel and Office)
- Good standard of education – 5 GCSE’s grade C/5 or equivalent including maths and english
- **Preferred**
- Established experience in law through further education or experience.
- File handling experience within a law practice or Insurer.
- Good understanding of the high way code and basic road traffic act principles.
Benefits
- - 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- - Simply Health Care Cash Plan
- - WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- - Death In Service – after 1 years’ service
- - Pension Contribution based 5% Employee / 3% Employer
- - Cycle to Work Scheme*
- - Tech Scheme*
- - Season Ticket Loan*
- - Gym Flex*
- - Access to Online Discount Sites
- - Discounted Gourmet Society Membership
- - Discounted Tickets for Merlin Attractions nationwide
- - Discounts at local retail outlets
- *after successfully completing probation
- **
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case lawlitigation practiceCourt Practice Rulescase managementbillingISO 9001 complianceSRA Standards & Regulationsdrafting Court documentsnegotiationevidence analysis
Soft Skills
planningprioritizationattention to detaillistening skillsverbal communicationwritten communicationsensitivityteamworkorganisationtact
Certifications
5 GCSEs grade C/5 or equivalent including maths and english