MDaudit

Sales

• Generating and closing net-new ARR from enterprise healthcare organizations
• Building and managing a high-quality, sustainable pipeline within an assigned territory
• Developing executive-level relationships with CFO, Revenue Cycle, Compliance, HIM/Coding, and IT leaders
• Partnering with BDRs to drive outbound pipeline creation while maintaining personal prospecting discipline
• Leading full-cycle enterprise sales motions from discovery through contract execution
• Operating with forecast accuracy and disciplined pipeline hygiene

Director, Enterprise Sales – Net New Logo, Revenue Cycle Platform

Security Engineer

• Help design, create, and implement systems for Cloud Security on our SaaS platform
• Monitor, analyze, and respond to security threats
• Shape and enforce security policies, standards, and best practices
• Work independently to define strategies and solutions that align with security
• Provide technical and security engineering support during pre-sales and post-sales phases
• Be the technical liaison for customers regarding security-related topics
• Assist with managing disaster recovery and penetration test projects
• Support AWS security processes, blueprints, and documentation

Senior Cloud Security Engineer

Marketing

• Lead the development and execution of a comprehensive customer lifecycle marketing strategy
• Design and launch high-impact, multi-channel programs
• Build and optimize personalized customer journeys
• Create and distribute high-value content assets
• Partner closely with Customer Success Managers, Sales, and Product teams
• Proactively mitigate retention risk through triggered programs
• Own and scale a best-in-class customer advocacy and reference program
• Manage the end-to-end lifecycle campaign calendar
• Establish, track, and report on core KPIs
• Collaborate cross-functionally with Product Marketing, Content, Creative/Brand, RevOps, and Sales
• Evaluate and enhance the annual Customer User Group meeting
• Partner with Customer Success and Leadership to launch a Customer Advisory Board program

Customer Lifecycle Marketing Manager

Support Engineer

• Support the MDaudit customer base by providing technical troubleshooting
• Serve as an escalation point for issues requiring deeper investigation
• Collaborate closely with engineering, product and data teams
• Issue reproduction, log and data analysis, data remediation activities
• Assist with data ingestion monitoring and frontline support coverage
• Document findings clearly within the support ticketing system

Director, Enterprise Sales – Net New Logo, Revenue Cycle Platform

Senior Cloud Security Engineer

Customer Lifecycle Marketing Manager

Technical Support Engineer