MD Revenue Group

Collections

• Initiating outbound calls and receiving inbound calls from customers.
• Negotiate account resolution and accurately input and document actions within the collection systems.
• Maintain up-to-date customer contact information in the collections systems.
• Meet monthly goals, be a team player, excellent verbal, and written skills.
• Abide by FDCPA, HIPPA, and company regulations.
• Training will be onsite for a minimum of 4 weeks and then work from home after training is completed.

Collections Agent