MCLAUGHLIN, YOUNG H

Therapist

• Phone based assessment of client needs and refer to providers or community resources
• Establish and maintain relationships with prospective and existing clients and providers
• Communicate via phone, video conferencing, and email
• Provide excellent customer service including follow-up
• Maintain case notes
• Comply with procedures to ensure confidentiality and security (e.g., HIPAA)
• Assist with scheduled after hours on-call (for additional compensation); all calls screened by after-hours services and on-call is notified in case of emergent situations.

Clinical Care Partner, Counselor/Therapist