Loan Documentation and Processing Associate
Citi
Senior Associate, AR Escalations Analyst
McKesson
full-time
Posted on:
Location Type: Hybrid
Location: Irving • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $26 - $44 per hour
Job Level
Senior
About the role
- Serve as the primary point of contact for second tier escalations
- Collaborate with internal teams (Sales, Legal, Customer Service)
- Execute targeted outreach and follow-up on overdue accounts
- Perform advanced research to locate and engage customers
- Monitor aging reports, track escalation outcomes, and provide insights
Requirements
- Degree or equivalent
- Typically requires 2+ years of relevant experience in corporate collections, accounts receivable, or escalation management
- Advanced Excel (pivot tables, VLOOKUP, large datasets)
- SAP and Salesforce proficiency
- Complex account reconciliation
- Skip tracing and investigative research
Benefits
- Competitive compensation package
- Annual bonus opportunities
- Professional growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
advanced Excelpivot tablesVLOOKUPlarge datasetsSAPSalesforcecomplex account reconciliationskip tracinginvestigative research
Soft skills
communicationcollaborationcustomer engagementinsight generation
Certifications
degree or equivalent
