Manage day-to-day customer support of assigned accounts in partnership with outside sales representative
Build direct relationships with customers and lead initiatives to grow business
Handle day-to-day customer needs and resolve customer issues promptly
Monitor purchases and provide customer training as needed
Update SFDC with customer demographic information
Generate or deliver customer purchase or GPO reports

Requirements

Typically requires 3+ years of related experience
4-year degree required preferably with an emphasis in sales and marketing, business management, or healthcare related field or equivalent experience in a sales position
Experience in and demonstrated understanding of healthcare and distribution, GPO, Community Oncology
Experience with pharmaceutical products and buy-and-bill model
Experience with SAP preferred
Salesforce.com or CRM software experience helpful
Strong Excel Skills
Proactive and strategic to anticipate issues
Team player with strong interpersonal and resource management skills.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer supportsalesmarketingbusiness managementhealthcarepharmaceutical productsbuy-and-bill modelExcelSAP

Soft Skills

interpersonal skillsresource managementproactivestrategic thinkingteam player