Customer Care Representative
McKesson
full-time
Posted on:
Location Type: Hybrid
Location: Louisville • Kentucky • United States
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Salary
💰 $15 - $25 per hour
Job Level
About the role
- Manages client’s customer orders according to established program business rules
- Answers inbound calls and inquiries from the client’s customers and the client representatives for order placement, order status, returns, and designated client topics
- Works collaboratively with internal partners, such as Program Managers, DC Operations, Quality Assurance, Master Data, Credit and Collections, to promote client and customer satisfaction
Requirements
- Degree or equivalent
- 1+ years of relevant experience (customer service experience preferred)
- Strong written communication skills
- Basic math skills
- Computer literacy in a Windows environment
- Proficient in Microsoft Excel and Outlook
Benefits
- Competitive compensation
- Health benefits
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceorder managementbasic math skillscomputer literacy
Soft Skills
strong written communicationcollaborationclient satisfaction
Certifications
degree or equivalent