Responsible for providing architectural guidance and best practices in designing and developing tools and which enable ServiceNow Security Operations processes for McKesson Technology
Establish standards and practices for maintaining the ServiceNow SecOps architecture and functionality
Support design and implementation of SecOps standards
Provide technical evaluation of demands against ServiceNow module features
Partner with security architecture and other internal stakeholders to provide required diagrams and accommodations
Advise on configuration and coding standards

Requirements

Typically requires 10+ years relevant experience
A minimum of 8 years of experience in a variety of IT architecture and/or IT Service Management roles
Understanding and experience implementing and supporting the Security Incident Response and Threat & Vulnerability Management modules of ServiceNow
Strong understanding of the ITIL framework and the ITSM, ITOM, ITAM processes
Strong technical foundation in the Now Platform, either as an administrator or developer
Knowledge and experience in database design schemas, database modeling, and cloud application technology
Requirements gathering and facilitation experience
Relevant professional certification (e.g., ITIL credentials, ServiceNow certifications), strongly preferred.

Benefits

Competitive compensation package
Annual bonus opportunities
Long-term incentive opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

ServiceNowSecurity Incident ResponseThreat & Vulnerability ManagementITIL frameworkITSM processesITOM processesITAM processesdatabase designdatabase modelingcloud application technology

Soft skills

architectural guidancebest practicesrequirements gatheringfacilitationpartneringadvising

Certifications

ITIL credentialsServiceNow certifications