MCI

French Speaking Customer Service Representative

MCI

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Salary

💰 $13 - $14 per hour

About the role

  • Provide exceptional customer support to French-speaking customers via phone, email, and chat.
  • Handle customer inquiries, complaints, and requests in a professional and timely manner.
  • Accurately capture and update customer information in internal systems and CRM platforms.
  • Troubleshoot and resolve customer issues while maintaining high service standards.

Requirements

  • High School Diploma/GED
  • Fluency in French and English (spoken and written) is essential.
  • Previous experience in a customer service or call centre environment , preferably within a BPO environment.
  • Strong verbal and written communication skills.
  • Basic computer literacy and experience working with CRM or ticketing systems.
Benefits
  • health insurance
  • paid time off
  • flexible work arrangements
  • professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer supporttroubleshootingissue resolutiondata entry
Soft Skills
communication skillsprofessionalismtimeliness
Certifications
High School DiplomaGED