McDonald Automotive

Warranty Administrator

McDonald Automotive

full-time

Posted on:

Location Type: Office

Location: Littleton • Colorado • United States

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Salary

💰 $22 - $24 per hour

About the role

  • Books warranty repair orders and submits claims of manufacturer warranty.
  • Maintains receivables schedules; processes service contract claims submissions and ensures appropriate follow-up.
  • Works closely and effectively with teams of technicians, service writers, and supervisors.
  • Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts.
  • Communicates with Service Advisors to define the scope of a warranty claim.
  • Processes all warranty paperwork to ensure proper documentation and to verify criteria.
  • Reconciles all warranty receivables and works with the accounting department to obtain payments.

Requirements

  • 1-2 years of dealership, service, or parts warranty experience is preferred.
  • General accounting knowledge highly preferred.
  • Ability to logically identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to complex problems.
  • Proficiency in using computers, Dealer software, Windows OS, Microsoft Excel, and Microsoft Outlook.
  • Must maintain a valid state driver’s license to drive any customer or company vehicle.
  • Excellent interpersonal communication abilities include giving full attention to what other people are saying, asking appropriate questions, managing and understanding others’ reactions, and resolving issues in a professional manner over the phone and in person.
Benefits
  • Competitive 401k / 401k matching
  • Medical / Dental / Vision Insurance
  • Employee Assistance Program (EAP) - free, confidential counseling
  • PTO Accrual
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary Life and AD&D
  • Employee Discounted Pricing on Parts, Vehicles, and Service
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
warranty repair processingservice contract claims processingreceivables reconciliationaccounting knowledgeproblem-solvingdocumentation verification
Soft Skills
interpersonal communicationactive listeningquestioningissue resolutionteam collaboration
Certifications
valid state driver’s license