Customer Service Officer
McCormick & Company
full-time
Posted on:
Location Type: Office
Location: Moorabbin • Australia
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About the role
- Processing Customer Orders received via various platforms
- Work with Demand and Warehouse teams to ensure stock availability
- Investigate and process customer returns, credits and changes
- Respond to customer enquiries via phone, email and Facebook
- Build and maintain relationships with internal and external stakeholders
Requirements
- Excellent communication both verbally and written
- Ability to prioritize own workload
- Able to work with customers, public and across all levels of business
- Understanding of Microsoft Word, Excel & Outlook
- SAP experience preferred.
Benefits
- Supportive culture that offers genuine work life balance
- Generous reward and recognition programs in place
- Regular employee engagement activities including food vans, coffee vans and BBQs
- Annual Bonus Program (MIB)
- Free onsite parking
- Paid parental leave and partner paid entitlements with supportive return to work program
- Plus loads more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAPMicrosoft WordMicrosoft ExcelMicrosoft Outlook
Soft Skills
communicationprioritizationrelationship buildingcustomer service