McCarthy Tétrault

Bilingual Document Processing Specialist

McCarthy Tétrault

full-time

Posted on:

Location Type: Office

Location: Montreal • Montréal • Canada

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About the role

  • Create various legal and other documents by typing, transcription, scanning or other methods
  • Perform proofreading and document review to ensure clarity, logical flow, appropriate formatting, and correct spelling and grammar
  • Compare different versions of documents, verify that revisions are accurate and correct documents in case of alteration
  • Develop a working understanding of firm procedures for document production based on established precedents
  • Respond promptly to requests, meet deadlines, and collaborate with other departments and employees firm-wide
  • Develop expertise in word processing to handle complex legal and non-legal documents
  • Proactively manage a varied workload with minimal supervision and oversight
  • Ensure quality of own work, seek clarification when necessary, and review peers’ work as required
  • Support team members and act as a mentor when needed
  • Effectively manage the processing of document production requests and support requests, including prioritizing needs and coordinating work end-to-end
  • Provide firm-wide assistance in preparing documents using Microsoft Office (e.g., Word, Excel, PowerPoint, Visio)
  • Document, log and handle all calls, emails, voicemails and visits, and follow up to provide timely support
  • Manage routing and resolution of issues (call follow-up, research, knowledge base updates)
  • Review issues and procedures related to document production and support; recommend solutions as needed
  • Perform other duties as assigned

Requirements

  • Bilingual in French and English
  • College diploma (Office Administration, legal specialization or related field)
  • 3 years of experience in a professional environment; document production experience is an asset
  • Knowledge of legal terminology, documents and procedures is an asset
  • Strong attention to detail and excellent spelling, grammar and proofreading skills in both French and English
  • Highly personable and tactful on the phone; able to communicate effectively and respectfully with clients of the Document Processing Group
  • Ability to transfer knowledge in a pleasant, effective and efficient manner using various techniques
  • Patient, flexible and able to handle difficult situations effectively
  • Organized, detail-oriented with strong proofreading skills
  • Ability to maintain excellent interpersonal relationships and perform under pressure and stress
  • Strong analytical and problem-solving skills, with the ability to envision and present creative solutions
  • Flexibility to work different schedules (weekdays, weekends and holidays as required)
  • Confidence to work independently, set priorities and make day-to-day decisions, and the judgment to seek supervisor assistance when necessary
  • Typing speed of 80–100 words per minute
Benefits
  • Exceptional benefits from day one, including employer-paid group insurance coverage
  • Wellness program
  • Technology spending allowance
  • Competitive compensation
  • Overtime pay
  • Generous time off, including a volunteer day and a day off for your birthday
  • Opportunities for growth and professional development at all levels, within a culture that encourages and values open, dialogue-based feedback
  • Frequent community involvement opportunities and a commitment to equity, diversity and inclusion
  • A collaborative, cohesive culture where lawyers and business teams work together toward a common goal

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
document productionproofreadingtranscriptionword processingtyping speed 80–100 wpmlegal terminologydocument reviewattention to detailgrammar skillsspelling skills
Soft skills
interpersonal relationshipscommunicationorganizationproblem-solvingflexibilitypatiencetactfulnessindependencetime managementmentoring
Certifications
college diploma in Office Administrationlegal specialization