Field Operations Training Manager
May Mobility
full-time
Posted on:
Location Type: Remote
Location: Missouri • United States
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Salary
💰 $78,000 - $112,000 per year
About the role
- Manage, coach, and support a team of Advanced Autonomous Vehicle Operators across multiple site locations, ensuring they adhere to the highest standards of safety and professionalism.
- Support onsite operations management personnel to ensure operators are maximizing autonomous capabilities while maintaining strict safety protocols.
- Review and audit operator reports regarding vehicle behavior, software errors, and disengagements to ensure feedback is clear, effective, and actionable for engineering teams.
- Foster a diverse and inclusive team environment, resolving conflicts and championing career development for direct reports.
- Apply Adult Learning Principles to design, implement, and update training programs.
- Develop and maintain a library of training reference materials, Standard Operating Procedures (SOPs), and job aids that are accessible and up-to-date.
- Mentor Advanced Operators on how to effectively train and develop peers, establishing a scalable peer-mentorship program.
- Administer the Learning Management System (LMS) to assign courses, track completion rates, and manage certifications.
- Analyze training performance metrics to identify knowledge gaps and areas for operational improvement.
- Collaborate with the Senior Training Manager to evolve the scope of the training program as the technology and fleet size grow.
Requirements
- 3+ years of experience in Training Management, Learning & Development, or Operations Management.
- Demonstrated application of Adult Learning Theory (e.g., ADDIE, Kirkpatrick Model) in a professional setting.
- Hands-on experience administering an online LMS (e.g., Docebo, Canvas, TalentLMS) and proficiency in creating digital training materials.
- A clean driving record and a strong understanding of safety culture/protocol compliance.
- Strong emotional intelligence, conflict resolution skills, and the ability to give and receive constructive feedback.
Benefits
- Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate.
- Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available.
- Rich retirement benefits, including an immediately vested employer safe harbor match.
- Generous paid parental leave as well as a phased return to work.
- Flexible vacation policy in addition to paid company holidays.
- Total Wellness Program providing numerous resources for overall wellbeing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Training ManagementLearning & DevelopmentOperations ManagementAdult Learning TheoryADDIEKirkpatrick ModelDigital Training MaterialsTraining Performance MetricsSafety Protocol Compliance
Soft Skills
Emotional IntelligenceConflict ResolutionConstructive FeedbackCoachingMentoringTeam DevelopmentDiversity and InclusionCareer Development