MaxPayload LLC

Scrum Master, ServiceNow Project Manager – Healthcare Platform

MaxPayload LLC

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • Washington • United States

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Tech Stack

ServiceNow

About the role

  • Facilitate agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, ensuring effective team collaboration.
  • Work closely with product owners and stakeholders to define project scope, priorities, and deliverables.
  • Manage the project lifecycle from initiation to closure, ensuring adherence to timelines and budget constraints.
  • Remove impediments and provide guidance to teams to enhance their productivity and performance.
  • Track project progress, metrics, and reports, providing regular updates to stakeholders on project status and performance.
  • Collaborate with cross-functional teams to ensure successful implementation of ServiceNow solutions tailored for healthcare environments.
  • Promote a culture of continuous improvement and agile best practices within the team.

Requirements

  • Candidates must be U.S. citizens or Green Card with ability to obtain a Public Trust.
  • 5+ years of experience as a Scrum Master or Project Manager with a focus on IT systems.
  • Proven experience managing ServiceNow projects, preferably in the healthcare sector.
  • Agile certification (CSM, PSM, or similar) is preferred.
  • Strong understanding of healthcare industry practices and regulatory requirements.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively in a remote environment.
  • Proficiency in project management tools and methodologies, as well as agile frameworks.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
project managementagile methodologiesScrumServiceNowproject lifecycle managementmetrics trackingperformance reportingcontinuous improvement
Soft Skills
communicationinterpersonal skillscollaborationguidanceproblem-solving
Certifications
CSMPSM