Maxima Consulting

Full-stack Engineer

• Oversee daily administration, monitoring, and improvement of Office 365 and Azure services (Teams, OneDrive, SharePoint, Exchange Online) including participation in migrations and new service design.
• Develop and optimize automation and low‑code solutions (Power Apps, Power Automate, SharePoint tools) to enhance IT and business processes.
• Collaborate with Solution Architects, IT teams, and business stakeholders on planning, designing, and implementing new technical solutions.
• Create and maintain technical documentation, support knowledge sharing, and deliver training sessions for end users.
• Lead, mentor, and develop the team by delegating tasks, resolving conflicts, conducting performance reviews, and ensuring high‑quality service delivery.
• Coordinate internal/external resources, manage team availability and maintain smooth operations aligned with SLAs.

IT Collaboration Technical Lead

IT Support

• Manage and respond to support tickets in a timely manner.
• Install and configure software and hardware.
• Provide remote technical assistance to users.
• Troubleshoot and resolve IT issues.
• Maintain IT inventory and asset management.
• Adhere to security best practices and policies.
• Proactively escalate complex incidents to the appropriate competence centers.

IT Collaboration Technical Lead

IT Support Specialist