Maxana

Designer

• Create compelling ad creatives for Meta (Facebook and Instagram) that effectively communicate our client's value proposition
• Creating high-performing, scalable ads, both static and animated (GIFs), and understands how to combine performance-driven strategy with strong visual craft.statics and animated GIFS
• Collaborate with cross-functional teams to gather insights and requirements for targeting and messaging
• Analyze campaign performance metrics and conduct A/B testing to refine creative strategies
• Stay up-to-date with Meta’s advertising policies and best practices to ensure compliance and optimal performance
• Develop and maintain brand guidelines and ensure consistency across all creative assets
• Assist in visual storytelling that enhances user experience and increases audience engagement

Ads Creative Designer

Support Engineer

• Provide Level 2 and Level 3 technical support for troubleshooting hardware and software issues via remote and on-site assistance.
• Monitor, manage, and resolve IT tickets in a timely manner.
• Install and configure computer systems, software, and hardware as per user requirements.
• Document solutions and update the knowledge base to enhance support processes.
• Collaborate with cross-functional teams to enhance IT infrastructure and security.
• Conduct system audits and assist with maintaining network performance.
• Drive continuous improvement efforts within the support team to enhance service delivery and efficiency.
• Train and mentor junior team members as needed.

IT Support Technician – Help Desk L2-L3

IT Support

Help Desk Engineer, L2-L3

Product Manager

• Define product vision and strategy in collaboration with stakeholders
• Develop, maintain, and prioritize the product backlog, ensuring alignment with business goals
• Gather and analyze user feedback to inform feature development and product enhancements
• Translate technical requirements and business needs into clear user stories and specifications
• Work closely with engineering teams to ensure timely and accurate delivery of product features
• Integration of web applications, especially microsoft oriented apps
• Lead out integration and implementation of web applications
• Monitor and analyze product performance metrics to inform continuous improvement efforts
• Conduct market research and competitor analysis to identify trends and opportunities
• Prepare and present product updates and roadmaps to stakeholders and executive leadership

Ads Creative Designer

IT Support Technician – Help Desk L2-L3

Help Desk Engineer, L2-L3

Senior Product Manager