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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payments product management, with a focus on payment orchestration platforms, dunning and recovery strategies, and data-driven decision-making. Proficient in managing chargebacks, fraud posture, and regulatory compliance within the payments ecosystem.
Highest-signal resume keywords
Payments Product ManagementPayment Orchestration PlatformsDunning And Recovery ExpertiseData Self-SufficiencyAI-Native Workflow
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payments Program ManagementMulti-MID RoutingRetry LogicInvoluntary Churn MetricsVendor Evaluation
Soft Skills
NegotiationProblem ResolutionPresentation Skills
Tools & Technologies
Modern BI ToolsData Warehouse
Industry Keywords
E-CommerceChargebacksFraud PostureRegulatory Compliance
About the role
Key responsibilities & impact- Own the payments platform end to end
- Audit the dunning stack, evaluate vendors, and decide whether to optimize, switch, or layer
- Routing optimization, network tokenization, express checkout, and continuous experimentation at the checkout layer
- Write specs, pull numbers from the data warehouse, negotiate vendor SLAs, and present findings to CFO
- Drive resolution when issues arise and set the roadmap
Requirements
What you’ll need- 5+ years in payments product or payments program management, subscription or e-commerce
- Hands-on experience with payment orchestration platforms and multi-MID routing
- Dunning and recovery expertise: retry logic, involuntary churn metrics, vendor evaluation
- Data self-sufficiency in modern BI tools — you don't wait on an analyst
- Demonstrated AI-native workflow: you actually use LLM and agentic tools in your product work today. This is a minimum qualification, not a preference.
- Comfortable owning chargebacks, fraud posture, and regulatory compliance context
Benefits
Comp & perks- Fully remote
- Unlimited PTO, plus company holidays
- Health, dental, and vision insurance
- 401(k)
- HSA and FSA options; Employee Assistance Program
- Pet insurance and commuter benefits (state specific)
- Company equipment provided
