Max Accelerate

Salesforce AI & Automation Associate

Max Accelerate

full-time

Posted on:

Location Type: Remote

Location: United Arab Emirates

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

AzureCloudRPA

About the role

  • Support the creation of chatbots and virtual agents using Salesforce Einstein AI & AgentForce solutions.
  • Assist in configuring Salesforce Flow, Omni-Channel Routing, and AI-driven case management.
  • Work with third-party AI and automation tools (e.g., ChatGPT, NLP services, RPA tools).
  • Learn how to integrate AI-powered workflows across different platforms to improve efficiency.
  • Work directly with clients to understand their needs and guide them through the AI journey.
  • Assist in training client teams on using AI-powered service and sales tools.
  • Help design and implement custom AI solutions based on business requirements.
  • Provide ongoing support and mentorship to customers at every stage of AI adoption.
  • Assist in building and automating customer interactions using AI-driven tools.
  • Support cross-platform AI integrations, including non-Salesforce automation solutions.
  • Work with senior engineers to test, refine, and improve AI-powered service experiences.
  • Stay updated on AI trends inside and outside the Salesforce ecosystem.
  • Collaborate with sales, service, and technical teams to implement AI solutions.
  • Participate in training sessions and mentorship programs to develop expertise in AI and automation.

Requirements

  • Basic understanding of Salesforce (Service Cloud, AgentForce knowledge is a plus).
  • Some experience or coursework in AI, automation, or workflow tools.
  • Interest in AI-powered customer service tools, chatbot development, and automation platforms.
  • Familiarity with third-party AI platforms (e.g., OpenAI, RPA tools, Google AI, Azure AI) is a plus.
  • Eagerness to learn new technologies and work across multiple AI ecosystems.
  • Willingness to learn quickly and adapt to new AI technologies.
  • Comfortable working directly with clients and providing AI mentorship.
  • Excellent communication skills to explain AI-driven solutions to non-technical users.
  • Problem-solving mindset with attention to detail and structured thinking.
  • Curiosity and passion for AI, automation, and customer service improvement.
Benefits
  • Why Join Kompetenza?
  • ✅ Transition from recruitment to IT business development – grow your career in high-value IT sales.
  • ✅ Join a leading Salesforce partner with a unique FlexTeam Pods solution that’s in high demand.
  • ✅ High earning potential – competitive salary with commission-based incentives.
  • ✅ Global exposure – work with enterprise clients across the UAE, UK, EU, and the US.
  • ✅ Remote-friendly work environment – flexible working location and schedule.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce Einstein AIAgentForceSalesforce FlowOmni-Channel RoutingAI-driven case managementchatbot developmentautomation toolsNLP servicesRPA toolsAI-powered workflows
Soft Skills
client interactionmentorshipcommunicationproblem-solvingattention to detailstructured thinkingadaptabilitycuriositypassion for AIeagerness to learn