Maveris

Business Operations

• Managing and improving day-to-day business operations for the VA Business Unit, ensuring priorities, initiatives, and activities are coordinated across service delivery, growth, and internal operations.
• Creating, documenting, and refining business unit–level processes, workflows, and standard operating procedures that support consistent execution across programs and growth efforts.
• Coordinating with program managers, technical leaders, and growth staff to track initiatives, risks, dependencies, decisions, and action items, and ensure timely follow-through.
• Developing and maintaining dashboards, trackers, and reports that provide visibility into operational performance, staffing, forecasts, pipeline status, and overall business unit health.
• Supporting business development and capture readiness activities, including pipeline tracking, capture milestone coordination, staffing inputs, and readiness reviews.
• Assisting with operational planning and prioritization, helping translate business unit goals into actionable plans and measurable outcomes.
• Facilitating internal meetings, documenting decisions, and ensuring actions are executed and closed in a timely manner.
• Identifying gaps, inefficiencies, or risks in how the business unit operates and recommending practical, scalable process improvements.

Business Operations Manager