Maverick Payments

Affiliate Manager

• The Relationship Manager II- Business is responsible for managing the onboarding and support of new partners, as well as addressing the operational needs of the Business Development department.
• Reporting to the Director of Business Development, this role will act as a key liaison among Business Development, Relationship Management, Partner Support and other internal support teams to ensure smooth onboarding processes, accurate documentation, timely access to systems, and comprehensive training.
• Additionally, the position supports sales operations, reporting, CRM management, and cross-functional coordination to drive partner success and revenue growth.
• Review new partner setup packages for completeness and compliance with internal requirements.
• Ensure all required documentation is accurately received and processed.
• Maintain organized electronic records by following standardized naming and storage protocols.
• Input agent data into internal systems, including the company's dashboard.
• Coordinate the creation of backend agent IDs and ensure timely access to systems.
• Distribute welcome materials and schedule onboarding kickoff calls.
• Conduct training sessions on internal systems, tools, and company policy.
• Monitor onboarding progress and assist with new account submissions and merchant activations.
• Assess the partner's preparedness for transitioning to standard support channels.
• Conduct dashboard demonstrations throughout all partner development stages, including application processes, merchant management, residuals, and reporting.
• Coordinate and manage the daily administrative functions of the sales department.
• Monitor and distribute incoming leads, assigning them to the appropriate team members.
• Maintain and update CRM systems with accurate contact information, activity logs, and deal status.
• Prepare sales and forecast reports for the sales leadership team.
• Support the onboarding process for Business Development and independent agents.
• Assist with scheduling meetings and presentations.
• Provide logistical and administrative support for trade shows, webinars, and partner campaigns.
• Act as a brand ambassador for the company at events, promoting partner programs, tools, and incentives.
• Assist in planning and coordinating meetings, off-site events, and partner engagement activities.
• Support special projects and initiatives directed by leadership.
• Perform other duties as assigned.

Partner Enablement Coordinator

Underwriter

• Future roles in Strategic Underwriting Department
• Strategic Underwriting Specialist

Strategic Underwriting

Analyst

• Under the direction of the Sr Director of Risk & Underwriting, Credit Analyst II is responsible for handling credit and financial analysis related duties.
• Conduct periodic credit reviews within an assigned portfolio and quantify results in a narrative format based on processing models, metrics and a detailed financial analysis resulting in verbal and written recommendations to management consistent within company risk appetite.
• Perform financial analysis preparing Credit Risk Assessments and Periodic Review of existing merchants with detailed recommendations and creative risk mitigation strategies.
• Analyze merchants with varying risk dependencies and credit quality associated with diverse business types and processing environments to determine potential exposure.
• Execute against Credit Policy driven collateral strategies to minimize losses by implementing reserves, sourcing letters of credit and/or administering funding holds.
• Communicate effectively with partner, internal departments, and management as necessary to obtain financial information or other documentation necessary to complete merchant reviews.
• Review and make recommendations to update department policies and procedures based on changing industry trends or process adjustments.
• Work collectively with other Department personnel for required enhanced due diligence reviews or to obtain historical data and feedback regarding assigned accounts.

Credit Analyst II

• Responsible for underwriting merchant accounts.
• Verifying / validating merchant data and determining approval.
• Collecting, reviewing and analyzing a merchant applicant’s relevant history and records.
• Determining the level of risk and security needed for approval.
• Offering recommendations on whether to approve an application.
• Communicating and coordinating with outside agents regarding merchant applications.
• Collecting data for reporting purposes.
• Working and responding to tickets or other requests from customers, partners and internal Company personnel.
• Other duties as assigned.

Underwriting Analyst II

• Underwriting merchant accounts.
• Verifying/validating merchant data and determining preliminary or final merchant account approval.
• Collecting, reviewing and analyzing a merchant applicant’s relevant history and records.
• Offering recommendations on applications.
• Communicating and coordinating with outside agents regarding applications.
• Responding to tickets or other requests from customers, partners and internal personnel.
• Collecting data for reporting purposes.

Underwriting Specialist

Graphics Designer

• Bring Maverick Payment’s brand and products to life across digital, print, and video.
• Support all marketing initiatives from designing animated social videos, build landing pages, and produce display materials for events.
• Translate technical payments concepts into clear, engaging visuals.
• Establish and maintain design systems, templates and brand guidelines.
• Design original branded visual product-related graphics, flowcharts and design templates across media.
• Design digital graphics for LinkedIn posts, web ads, emails and responsive landing pages.
• Develop print-ready collateral including brochures, event signage, and more.
• Create animated explainer videos and promotional motion graphics.
• Collaborate closely with marketing leadership and stakeholders.

Graphic Designer

Risk

• Working under the direction of the VP Risk and Underwriting and Risk Manager or other designee, the Risk Analyst II will contribute to the oversight of merchant accounts to identify, investigate and mitigate transaction processing activity that represents financial risk to the company based on company guidelines.
• Conducting daily, weekly, monthly reviews of transaction activity and analyzing increased credit risk, transactional variations, dispute activity, and fraud patterns.
• Proactively monitoring all merchant activities for compliance with applicable laws, rules, regulations, and policies.
• Investigating abnormal transaction processing patterns and recommending appropriate actions.
• Reviewing and analyzing financial, credit and publicly available information to support actions and decisions.
• Assessing and evaluating business model risk and exposure by evaluating merchant industry type, processing volume, refunds volume, delivery time frames and disputes.
• Answering internal and external inquiries specific to risk.
• Supporting specialized projects on an ad-hoc basis as directed by department or company leadership.
• Other duties as assigned.

Risk Analyst II

Client Services Representative

• Building a pipeline of talented professionals for future roles in Client Services
• Client Services Department roles include Merchant Success, Technical Support, Terminal, Compliance
• Support merchant partners, resellers (ISOs and ISVs) monetizing Maverick's white-labeled payments stack
• Provide customer experience and technical support in fast-paced environments
• Collaborate with underwriting, risk management, compliance & legal, technology & product development, on-boarding, and customer support teams