Provider Recruiter - Contract
Maven Clinic
Maven
Manager, Revenue Cycle Management
Maven Clinic
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Maven
About the role
- Maven Clinic seeks an experienced Manager, Revenue Cycle Management to lead Maven Clinic’s RCM function, reporting directly to the Director, Payment Operations.
- In this role, you will be responsible for overseeing end-to-end revenue processes, including billing, eligibility, and vendor management, while driving revenue integrity, optimizing workflows, and implementing automation to reduce denials and maximize revenue capture.
- You will partner closely with Finance, Product, Engineering, Data, and Operations teams to align revenue cycle strategy with business goals and ensure efficiency, compliance, and financial performance.
- Ultimately, this role will own the financial health of the revenue cycle, identifying trends, improving payer relationships, and building scalable, high-performing operations that support Maven Clinic’s continued growth.
- This role is ideal for someone with telehealth and fertility care RCM experience, who thrives in ambiguity and is energized by building from the ground up.
- Revenue Cycle Strategy & Leadership: Build and execute a proactive RCM strategy that optimizes revenue capture, prevents denials before they happen, and positions Maven Clinic for scalable growth.
- Cross-Functional Collaboration: Partner proactively across Finance, Operations, Product, and Data to align RCM with broader business priorities; serve as the go-to subject matter expert for fertility care billing and reimbursement.
- Billing, Coding & Compliance: Own and optimize the full revenue cycle—including billing, coding, and collections; monitor regulatory and payer policy updates in real time; partner with Compliance.
- Process Improvement & Technology: Identify process bottlenecks early and implement scalable solutions; work with Data to uncover trends; translate RCM needs into product requirements.
- What Success Looks Like: Maintaining low denial rates, decreased days in A/R, improved billing accuracy, and effective collaboration with internal teams.
- Helpful experiences and skills: Availity, Stedi, Echo, Zelis; integration models with payers
Requirements
- 5-7 years of progressive RCM experience, including at least 2 years in a leadership role managing multi-functional teams
- Deep understanding of health care billing (preferred: fertility care)
- Experience building relationships with payer partners
- Experience in startups or high-growth environments
- Strong knowledge of CPT coding, payer requirements, and the full claims lifecycle
- Intermediate to advanced Excel (pivot tables, trends, reconciliation)
- Comfortable serving as the RCM SME in cross-functional system conversations
- Experience leading change and guiding teams through transition
- Experience using Availity, Stedi, Echo, and/or Zelis
- Experience with other integration models with payers
