Identify and conceptualize solutions to conversion problems
Analyze, hypothesize and prioritize
Interrogate data and user behavior to build a true picture of performance across any given user journey
Uncover the 'why' behind an issue by evaluating user experiences and by gathering real user feedback from user testing (delivered by working with our user research team)
Pool results from analysis and research to construct informed and high-quality hypotheses that recommend solutions to remove blockers and/or enhance persuasive signals
Work with designers, developers and project managers to implement experiments efficiently and effectively – creating design briefs, attending ideation workshops, creating simple mock-ups and writing test requirement briefs that communicate all aspects of a test
Set up robust split tests using a testing platform, carry out quality assurance testing and launch safely
Monitor the progress of tests, interpret results using sound statistical analysis and draw additional critical insight by deep-diving segment data
Report to clients and internal Fresh Egg stakeholders on the progress and results of experiments, providing clients with accurate and understandable recommendations and reports
Refine and develop optimization strategies in line with client goals and changes in their environment
Maintain and develop client relationships to meet/exceed KPI targets

Requirements

Experience working in an online or digital role (agency or client-side)
Experience with web analytics tools and able to draw insights from data
Data analysis and manipulation skills, e.g. using MS Excel, Google Sheets etc.
An understanding of the core principles of CRO and UX and how they can be applied to web properties to improve performance
Strong verbal and written communication skills
Excellent time management and organization
Self-motivated to deliver high-quality work in a fast-paced environment
High attention to detail
Analytical yet creative
Passionate about the industry, willing to learn and actively keeps their knowledge up-to-date.
Working knowledge of Google Analytics or Adobe Analytics
Experience in evaluating user experiences or involvement in user testing projects
Knowledge or experience in using a testing platform to run split tests.
Working knowledge of HTML, CSS, JavaScript and jQuery would be beneficial but not essential
Comfortable communicating complex technical solutions to a mixed audience with varying levels of understanding
Experience in creating innovative and elegant web solutions to resolve conversion or usability issues
Experience and involvement in website development projects
Experience using statistical methods to interpret conversion test results
Experience in working with businesses of various sizes, including national or international
Experience in presenting pitches/proposals and reports to a senior stakeholder team or clients.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisdata manipulationweb analyticsCRO principlesUX principlessplit testingstatistical analysisHTMLCSSJavaScript

Soft Skills

communication skillstime managementorganizationself-motivatedattention to detailanalytical thinkingcreativitypassion for industryclient relationship managementpresentation skills