Matrix Providers

Administrative Assistant

• Provide patients with clear instructions regarding endoscopy procedures including Virtual and Optical Colonoscopy and Bowel preparation by phone or via e-mail.
• Make at least 15 patient phone contacts per day to explain endoscopy procedures scheduled, clinic appointment needed, answer all patient questions, and schedule appointments as directed by GI Providers and Scheduling Supervisor.
• Perform accurate patient assessments by phone to determine suitability for Virtual or Optical Colonoscopy, and Clinic appointments.
• Adhere to established schedules for Virtual and Optical Colonoscopies and Clinic appointments.

Administrative Assistant, Gastroenterology Dept.