Mathews Brothers Company

Account Manager

• Manage the sales of the specified region
• Provide support to dealer base and grow market share in primary market area
• Develop relationships with dealers through support and being a resource for the client
• Identify, seek out and pursue new opportunities (dealers, contractors, private, public, commercial)
• Provide pre-sales, post-sales and service support
• Conduct dealer education and development
• Resolve product-expectation and service-perception issues
• Participate in corporate sales meetings

Territory Manager – Upstate New York, Eastern Pennsylvania

Software Engineer

• Manage engineering initiatives NFRC certifications (National Fenestration Rating Council)
• Air, water, structural testing – AAMA_WDMA_CSA_101-IS2-A440 – NAFS (North American Fenestration Standards)
• Both simulation and physical methods (physical tests done by R&D Technician)
• Maintaining product and property drawings (2D & 3D Design) – within all databases, included but not limited to, Engineering servers, Inventor Vault, Website EDML
• Maintain and update operational floor layouts
• Maintaining and update document databases ECNs, PKCNs, SOPs, QCs, first article inspections
• Technical troubleshooting
• Quality assurance
• Non-conforming material inspections
• Provide technical support to internal customers
• CSI specification maintenance
• Manage research & development (R&D) initiatives
• New product development/design
• Creating engineering drawings for R&D projects
• Creating engineering reports for R&D projects
• Finding solutions for service issues
• Performing hardware tests on products – AAMA Standards Tests
• Track R&D Costs for financial team reporting
• Maintain test wall data, reports, and records
• Manage Lean initiatives.
• Workflow development
• Process flow chart/spaghetti diagrams
• Time studies
• Events – Kaizen and Kanban
• Creating new and “leaning out” current SOPs
• Work with teams at each site to develop a “Lean” culture and improve safety, ergonomics, quality, and quantity.
• Other duties as assigned

Territory Manager – Upstate New York, Eastern Pennsylvania

Director of Engineering