Materna Virtual Solution GmbH

Engineer

• Analyze and understand the requirements of our stakeholders
• Responsible for drafting detailed requirements for the development teams
• Coordinate and align with various stakeholders
• Conduct feasibility analyses and develop implementation concepts
• Create epics and user stories
• Estimate effort and support (sub-)projects
• Conduct feature presentations, training, and knowledge transfer
• Regular customer meetings and requirements management

Requirements Engineer

Technical Customer Success

• Manage and analyze customer needs related to our software solutions for secure mobile working
• Conduct external software trainings, coaching sessions, and workshops
• Support customers with releases and the rollout of new features
• Provide comprehensive support and advisory services to customers regarding solutions and processes through the use of our products
• Evaluate customer feedback to optimize our products
• Work closely with Product Management, Sales, and Development
• Serve as the primary contact and technical expert for our customers on questions and issues related to the SecurePIM product and new app products in the Apple Indigo and Samsung Knox Native environments

Requirements Engineer

Customer Success Engineer