Match Group

Staff UX Researcher

Match Group

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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Salary

💰 $160,000 - $170,000 per year

Job Level

Lead

About the role

  • Drive and execute large-scale, complex UX Research projects from inception to completion, including planning, design, data collection, analysis, and reporting.
  • Design and conduct innovative qualitative and quantitative studies, including usability testing, user interviews, surveys, ethnographic studies, and advanced data analysis.
  • Translate complex research data into clear, actionable insights that inform product strategy, design decisions, and user experience improvements.
  • Bring user insights to life to communicate research findings using storytelling techniques including video, data visualization, personas, journey maps, and more.
  • Work closely with product managers, designers, engineers, and other stakeholders to identify research needs and align research objectives with business goals.
  • Champion user-centered design principles and ensure the voice of the user is consistently represented in all stages of product development.
  • Closely collaborate with the Voice of the Customer (VoC) team to integrate customer feedback and insights into research findings, ensuring a holistic understanding of user needs and pain points.
  • Communicate VoC effectively to all levels of the organization.
  • Communicate, influence and drive decision-making with executive stakeholders via storytelling.
  • Provide mentorship and guidance to junior researchers and team members, fostering a culture of continuous learning, professional growth, and excellence.

Requirements

  • Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
  • 7+ years of hands-on experience in UX Research within a product organization, with a proven track record of leading impactful research projects and driving product success.
  • Expertise in a wide range of research mix-methodologies and tools, including advanced qualitative and quantitative approaches.
  • Excellent analytical and problem-solving skills, with the ability to synthesize complex data into clear and actionable insights.
  • Excellent communication and presentation skills, with the ability to influence and collaborate effectively with stakeholders at all levels, including executive leadership.
  • Demonstrated experience in an agile development environment and a deep understanding of product design processes.
  • Strong leadership and collaboration skills, with the ability to work across cross-functional teams.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX Researchqualitative researchquantitative researchusability testinguser interviewssurveysethnographic studiesdata analysisdata visualizationstorytelling techniques
Soft Skills
analytical skillsproblem-solving skillscommunication skillspresentation skillsinfluencecollaborationleadershipmentorshipcontinuous learningprofessional growth
Certifications
Bachelor's degree in Human-Computer InteractionBachelor's degree in PsychologyBachelor's degree in SociologyBachelor's degree in Anthropology