Masterworks

Program Manager

• Attend recurring client meetings, onboarding sessions, and annual planning discussions to ensure clear priorities, timelines, and next steps
• Validate scope, ownership, timelines, and capacity before commitments are made
• Track program health, identify blockers, and escalate risks early
• Manage scope changes and ensure impacted teams are aligned before execution
• Maintain organized program documentation, agreements, reporting, and key operational records
• Maintain billing schedules and align invoicing to work performed
• Monitor forecast-to-actual variance, surface discrepancies, and coordinate resolution with stakeholders
• Reconcile mail quantities, postal logistics, and production-related costs to support accurate client billing
• Manage out-of-pocket expenses and maintain visibility into operational costs
• Own structured program status reporting for clients and internal stakeholders
• Maintain risk tracking, decision documentation, and portfolio visibility
• Provide operational leadership with clear visibility into commitments, blockers, risks, and tradeoffs
• Ensure clients and internal teams remain informed through consistent communication and updates