Mastercard Foundation

Content Marketing Manager

• Provide strategic and hands-on leadership in the administration and optimization of SharePoint and related Microsoft 365 platforms, including site architecture, permission structures, metadata, and content types.
• Lead the design and implementation of scalable, secure, and user-friendly enterprise content management (ECM) solutions.
• Develop and enforce taxonomy, metadata standards, and search optimization practices, leveraging SharePoint’s term store and enterprise search capabilities.
• Partner with IT, Cybersecurity, and other stakeholders to ensure strong governance, compliance, and privacy frameworks across ECM initiatives.
• Oversee content migration, site modernization, and the rollout of new SharePoint features and integrations.
• Champion change management, training, and capability-building to drive ECM and SharePoint adoption across the Foundation.
• Translate business needs into technical and information architecture requirements; review and approve related design decisions.
• Guide continuous ECM improvements informed by user feedback, analytics, and emerging best practices.
• Manage vendor relationships to ensure the successful delivery and enhancement of ECM and SharePoint services.
• Oversee the Foundation’s Records Management Program, including use of Microsoft Purview for retention and archiving.

Head, Content Management – 12-Month Contract