
Director, Global Security Operations Center
MassMutual
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • New York • United States
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Salary
💰 $156,000 - $204,700 per year
Job Level
Tech Stack
About the role
- Execute SOC Operational Strategy
- Oversee all global SOC operations, ensuring alignment with MassMutual’s cybersecurity strategy and regulatory requirements
- Review SOC metrics, staffing needs, and budget requirements with security leadership
- Drive Threat Detection & Incident Response Excellence
- Lead the response to cybersecurity events and critical incidents, ensuring appropriate analysis, prioritization, escalation, and communications
- Ensure structured and consistent incident handling processes across all SOC tiers
- Strengthen Enterprise Communication & Decision Support
- Act as the escalation and communication liaison with senior leadership and other critical stakeholders
- Ensure timely, risk-aware decisions and clear communication of incident impacts and recommended actions
- Advance Detection Engineering & Automation Capabilities
- Partner with Detection Engineering and Security Platforms to optimize SIEM/SOAR alerting logic, tuning, and playbook development
- Expand automation to improve analyst efficiency and response consistency
- Develop & Inspire a High-Performing Global Team
- Guide analyst growth through training, mentorship, certifications, and hands-on exercises
- Foster a culture rooted in MassMutual values of inclusion, innovation, and continuous improvement
Requirements
- Bachelor's Degree or equivalent professional experience
- 8+ years of progressive experience in cybersecurity, including SOC leadership, threat detection, and incident response
- 2+ years of experience leading large, globally distributed technical teams in high-pressure operational environments
- Flexibility to support off hours and weekends on call
Benefits
- Access to learning content on Degreed and other informational platforms
- Regular collaboration with the Threat Intelligence, Security Platforms and Detection engineering teams
- Focused one-on-one time with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cybersecuritythreat detectionincident responseSIEMSOARalerting logicplaybook developmentautomationincident handling processesmetrics analysis
Soft Skills
leadershipcommunicationmentorshipteam developmentdecision makingflexibilityproblem solvingcollaborationtrainingcultural inclusion
Certifications
Bachelor's Degreecybersecurity certifications