
Head of Operational Excellence, Design
MassMutual
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • United States
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Salary
💰 $156,000 - $204,700 per year
Job Level
About the role
- Design and maintain the procurement business architecture
- Lead the development of a decision-making framework
- Serve as the business architect for process mapping
- Drive the design, implementation, and continuous improvement of procurement processes
- Lead the user experience and partner deeply with the CFPMO
- Develop holistic workflows supporting enterprise governance
- Lead transformation initiatives to meet team and stakeholder needs
- Mentor and coach team members to foster a culture of innovation
Requirements
- Bachelor’s degree in Law, Business, Finance, Supply Chain or a related field
- 8+ years of operations, business analysis, strategy, or business architecture experience
- 5+ years of large-scale business process modeling, capability assessments, and architecture framework execution
- Excellent analytical and problem-solving skills
- Strong communication skills, both written and verbal
- Ability to build and maintain strong working relationships
- Ability to travel up to 20% of the time to support the needs of the organization
- Authorized to work in the United States without sponsorship now or in the future
Benefits
- Competitive salaries
- Incentive and bonus opportunities
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business architectureprocess mappingprocurement processesbusiness process modelingcapability assessmentsarchitecture framework execution
Soft skills
analytical skillsproblem-solving skillscommunication skillsrelationship buildingmentoringcoachinginnovation
Certifications
Bachelor’s degree