Massive Rocket | Global Braze & Snowflake Agency

Software Engineer

• Responsible for creating engaging emails, push notifications, in-app messages, and more
• Ensure seamless data integration between Braze and other systems
• Combine technical expertise with creative flair, ensuring every message resonates perfectly with the audience

CRM Developer

Customer Success Manager

• Build core foundations in CRM and data analytics by completing certifications in Braze and Snowflake.
• Support campaign execution, perform QA checks, build reports, and manage audiences across multiple channels.
• Work closely with consultants, engineers, and designers to deliver high-quality marketing experiences.
• Learn how to segment audiences, analyse customer journeys, and interpret performance insights.
• Develop professional habits in communication, accuracy, organisation, and stakeholder collaboration.
• Participate in structured learning milestones and contribute to meaningful client projects under senior guidance.

Paid Intern, Data & CRM

• As a CRM Developer here at Massive Rocket, you will be responsible for enhancing our communication strategy on Braze. You'll be responsible for creating engaging emails, push notifications, in-app messages, and more. Additionally, you'll ensure seamless data integration between Braze and other systems. The ideal candidate combines technical expertise with creative flair, ensuring every message resonates perfectly with our audience.

Technical Product Manager

• Define and own the product vision and roadmap for Kafka/Data Engineering capabilities; translate business needs into technical requirements and prioritized backlogs; ensure clear acceptance criteria and measurable KPIs
• Collaborate with Data, Analytics, Marketing, and Product teams to define event models, SLAs, and integration needs; align stakeholders on priorities, trade-offs, and delivery timelines
• Shape the architecture and evolution of Kafka-based pipelines (topics, partitions, retention, compaction, Connect/Debezium, Streams/ksqlDB); partner with engineers to ensure scalable, secure, and cost-efficient solutions
• Drive schema governance (Avro/Protobuf), data quality enforcement, and regulatory compliance (GDPR/CCPA, PII handling); ensure monitoring, observability, and incident management practices are in place
• Own backlog grooming, sprint planning, and delivery tracking; ensure throughput, latency, and consumer lag targets are met; manage risks, dependencies, and SLAs
• Continuously evaluate and introduce improvements in reliability, cost-efficiency, and latency reduction; assess new tools, frameworks, and best practices in data streaming and event-driven systems

Technical Product Owner, RTL+

Data Engineer

• Own the real‑time data streaming stack and design, build, and operate Kafka-based pipelines (Confluent Cloud/self‑managed)
• Architect topics, partitions, retention, and compaction; build ingestion with Kafka Connect/Debezium; implement stream processing (Kafka Streams/ksqlDB/Flink/Spark)
• Enforce schemas (Schema Registry: Avro/Protobuf), validation, PII handling, GDPR/CCPA compliance, and monitoring & alerting for lag, errors, and anomalies
• Ensure high availability, disaster recovery, and security (ACLs/RBAC, encryption); manage CI/CD and IaC (Terraform/Helm) and perform cost/throughput tuning
• Collaborate with Data/Analytics/Marketing/Product teams to define events, SLAs, and interfaces; provide best‑practice guidance and enablement
• Continuously reduce latency/cost, improve reliability, and evaluate new streaming tools/patterns
• Measure and report on consumer lag, uptime/MTTR, throughput & latency, schema evolution impact, data quality error rate, and cost per GB/event

Senior Data Engineer, Kafka

• What we’re looking for
• As the Lead CRM Consultant at Massive Rocket, you will be responsible for leading the execution CRM initiatives and campaigns across various channels. Your role is critical in ensuring seamless execution, optimizing performance, and driving exceptional client satisfaction. By providing guidance, fostering collaboration, and leveraging your expertise in CRM platforms, you will lead and deliver impactful results and elevate the success of our clients' campaigns.
• Responsibilities
• i) Execution of CRM Initiatives:
• Lead the execution of CRM initiatives within the Braze platform across various channels.
• Configure and customize the Braze platform to implement agreed-upon strategies and campaigns.
• Design and execute targeted marketing campaigns using Braze's messaging capabilities.
• Utilize Braze's segmentation and personalization features to tailor campaigns to specific audience segments.
• Collaborate with the strategy team or other relevant stakeholders to ensure alignment between strategy and execution.
• Partner with clients to understand their needs and develop tailored solutions that deliver lasting results. g) Master Braze and its features to deliver innovative solutions that elevate our clients' success.
• ii) Data Management and Analysis:
• Manage and analyze large datasets to understand customer behavior and trends.
• Utilize insights from data analysis to inform decision-making and optimize campaign performance.
• iii) Reporting and Documentation:
• Create relevant documents and reports, including measuring and reporting on the performance metrics of executed campaigns.