Mashreq

Senior Virtual Relationship Manager – Business Banking

Mashreq

full-time

Posted on:

Location Type: Office

Location: Egypt

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Job Level

Senior

About the role

  • Manage a set of existing Platform/Neobiz relationships through outbound calling channels.
  • To achieve assigned financial and non-financial target by calling the customers.
  • Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products.
  • Responsible for quality & soundness of assigned Platform/Neobiz (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc).
  • Conduct conference calls with product advisors with high potential clients.

Requirements

  • University Graduate (preferably with some finance/banking or maths component).
  • Excellent knowledge of business banking products – FX, TWC, Insurance & investments
  • Minimum 3-5 years of experience in business banking as RM/VRM.
  • Excellent communication skills (Oral and written)
  • Very customer focused
  • Computer literate
Benefits
  • Excellent Customer Service to customer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KYC reviewsanti-money laundering proceduresbusiness banking productsFXTWCInsuranceinvestments
Soft Skills
relationship managementup-sellingdeep-sellingcross sellingexcellent communication skillscustomer focused