Assistant Manager – Technology, Digital
Mashreq
full-time
Posted on:
Location Type: Remote
Location: Pakistan
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About the role
- Analyze System issues, participate in Root Cause Analysis and actively participate in decision for issues prioritization.
- Resolve the incidents and tickets assigned to the team. Interact with users to resolve the issues.
- Monitor the various jobs in EOD and BOD and perform sanity and monitor the transaction processing cutoff times.
- Monitor the alerts and escalate and resolve alerts raised by the tools.
- Support Infrastructure patching and manage the schedule.
- Candidate should be able to perform deployment, Measure impacts, gather issue Information and Coordinate with vendor on Issues/ Defect Resolution.
- Support all testing phases and relevant documents (Strategy, Scenarios, Test Data) -SIT, Regressions, Performance tuning and integrations.
- Should manage and Track System Performance, Participate technically and functionally in process optimization.
- Should be able to understand Business requirements and translate this to vendor specific documents.
- Coordinate product training for Business & Operations users
Requirements
- Bachelor of Engineering in Computer science or Postgraduate
- 6+ years’ experience in experience with Banking technology having Corporate Banking implementation.
- Subject Matter expertise and hands on experience of corporate banking products
- Should have worked on the Product Designing and implementation with respect to Business requirements.
- Knowledge of Banking domain is a must
- Strong interpersonal communication skills
- Experience of working in large scale transformation Project – involving Process optimization and changes.
- Good verbal and written communication including ability to prepare system documentation.
- Ability to interpret solution documentation and identify areas of concern and recommend approach.
- Ability to multi-task in a dynamic work environment.
- Ability to document integration and detailed design specs for large scale banking applications.
- Working knowledge and experience in designing distributed applications
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Root Cause Analysisincident resolutiontransaction processingdeploymentperformance tuningsystem performance trackingintegration documentationdistributed applications designtesting phasescorporate banking implementation
Soft Skills
interpersonal communicationverbal communicationwritten communicationmulti-taskingprocess optimizationbusiness requirements translationvendor coordinationtraining coordinationissue prioritizationproblem-solving
Certifications
Bachelor of Engineering in Computer SciencePostgraduate degree