Maryland Primary Care Physicians

HEDIS Outreach Support Specialist

Maryland Primary Care Physicians

full-time

Posted on:

Location Type: Hybrid

Location: Linthicum • Maryland • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $62,000 - $67,000 per year

About the role

  • Oversee the coordination and operational standards of HEDIS outreach initiatives to ensure alignment with regulatory and contractual requirements
  • Establish outreach workflows, processes, and priorities consistent with organizational goals and approved quality strategies
  • Evaluates outreach effectiveness and recommends operational improvements to leadership
  • Exercises independent judgment to prioritize initiatives and address operational risks or performance barriers
  • Serves as a subject-matter expert on HEDIS outreach operations and provides consultation to internal stakeholders
  • Acts as the primary operational liaison for outreach vendors, including review of performance reports and approval of deliverables within established parameters
  • Recommend corrective actions or enhancements related to vendor performance or outreach tools
  • Designs, implements, and evaluates standardized training materials and operational resources for HEDIS outreach activities
  • Establishes onboarding and education frameworks to support consistency and regulatory compliance
  • Reviews outreach data and reports to monitor trends, effectiveness, and opportunities for improvement
  • Position requires travel to events or offices 10-25%, once a week

Requirements

  • Minimum 6 years’ recent and related health care outreach and/or health education experience
  • Preferred related experience with HEDIS activities
  • High school diploma or equivalent required
  • Associate or bachelor’s degree in public health, health administration, or a related field preferred
  • Equivalent combination of education and relevant experience will be considered
  • Must possess a valid Driver’s License
  • Must have reliable transportation
Benefits
  • Medical, dental, and vision plans
  • 100% employer Term Life Insurance
  • Short and Long-Term Disability
  • 401k Employer Match up to 4%
  • 20 days of PTO
  • Tuition assistance/professional development plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HEDIS outreachoperational standardsoutreach workflowsdata analysistraining material designvendor performance evaluationregulatory complianceperformance reportingprocess improvementhealth education
Soft Skills
independent judgmentprioritizationconsultationcommunicationleadershiporganizational skillsproblem-solvingevaluationcollaborationadaptability