Service Account Manager – Full-time
MARTIN GmbH für Umwelt- und Energietechnik
full-time
Posted on:
Location Type: Office
Location: München • Germany
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Tech Stack
About the role
- The 'Service Sales' department supports and advises our customers on the long-term and smooth operation of MARTIN systems.
- With our customer-oriented service product portfolio, we address various needs throughout the operating lifecycle and are a reliable partner for our customers.
- Sales of service offerings and spare parts
- Identifying customer needs and developing resulting projects
- Customer development and management (including customer visits) for assigned accounts
- Preparation, management, negotiation and follow-up of quotations for assigned customers
- Representation at trade fairs and events
- Maintenance of customer master data
- Development and further enhancement of service products
Requirements
- Degree in business administration or engineering, or a suitable technical qualification with relevant and demonstrable professional experience
- Initial sales experience is an advantage, along with a passion for sales and customer retention
- Experience in plant, machinery, steel, piping, or power plant construction
- Good knowledge of MS Office and ERP systems
- Strong communication skills, including proficiency in English
- Independent, committed, team-oriented working style with a high degree of reliability, flexibility and resilience
- Self-motivation and the ability to develop and build long-term relationships with partners
- Willingness to travel for business domestically and internationally
- Customer- and service-oriented mindset characterized by reliability and solution orientation
Benefits
- Flexible working hours
- Company pension scheme
- Mobile working (remote work)
- Modern workplace
- 30 days annual leave
- Holiday and Christmas bonuses
- On-site fitness facilities
- Company events
- Training and professional development
- Health management and company doctor
- Spendit card and much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencecustomer managementquotation managementproject developmentservice product developmenttechnical qualificationprofessional experience
Soft skills
strong communication skillscustomer retentionteam-orientedreliabilityflexibilityresilienceself-motivationrelationship buildingcustomer-oriented mindsetsolution orientation
Certifications
degree in business administrationdegree in engineering