Strategic Execution Consultant
U.S. Bank
Claims Consultant – Property & Casualty
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Alpharetta • Alabama, Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Proactively advocate on P&C claims from initial report of claim through resolution while effectively communicating with client and internal team members on the status of the claim
- Mitigate client claim exposures through the strategic management of claims
- Negotiate with adjusters on behalf of clients to achieve positive claim outcomes
- Maintain agency management system data for accuracy
- Organize and participate in claim review meetings and new business presentations as requested
- Serve as a trusted claims specialist in the marketplace and be present in the agency and community
- Provide coverage and claims strategy advice to clients and internal team members
- Educate team members and clients through intentional training and education platforms on claims and handling of claims
- Monitor trending within claims activity and communicate coverage or carrier issues to agency teams
- Remit claims related data such as loss statistics, key trends, and cost reduction opportunities to assist development of action plans
- Provide recommendations to internal marketing, sales and service teams regarding trending coverage issues
- Build and maintain strong carrier relationships and communicate with carriers to resolve issues efficiently
- Perform other specific claims related duties as assigned
Requirements
- Minimum 5+year’s previous P&C claims experience preferred
- Multi-line carrier or brokerage claims experience required
- Bachelor’s degree or equivalent work experience in related field preferred
- Professional designations a plus
- Excellent written, oral and interpersonal communication skills
- Excellent analytical, project management and problem-solving skills
- An ability to influence and negotiate with all stakeholders to achieve desired outcomes
- Maintain a positive work atmosphere by acting and communicating in a manner that instills good working relationships with customers, clients, colleagues and management
- Well organized, self-motivated, willingness to learn, attention to detail
- Computer proficiency with system of records, web-based tools, and Microsoft Office Suite
- Established priorities and organizes time efficiently to ensure meeting or exceeding deadlines
- Property and Casualty License or willingness to obtain within 90 days required
- Applicants must be within driving distance to a MMA SE Office and have the ability to commute to the office three days per week
Benefits
- Medical, dental and vision insurance
- 401K and company match program
- Company-paid life and disability
- Generous paid time off programs
- Employee assistance program (EAP)
- Volunteer paid time off (VTO)
- Career mobility
- Employee networking groups
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&C claims experiencemulti-line carrier claims experiencenegotiation skillsanalytical skillsproject managementproblem-solving skillsdata analysisclaims strategycoverage adviceloss statistics
Soft skills
written communicationoral communicationinterpersonal skillsinfluenceorganizationself-motivationattention to detailrelationship buildingtraining and educationpositive work atmosphere
Certifications
Property and Casualty License